Student accounts (username@algonquinlive.com) cannot be used to sign-in to Workday. This is the error message you will see.  

To resolve this error, you need to sign out of your student account.

Go to  liveac.algonquincollege.com, select your profile picture in the top right corner, and select “Sign out”. Or you can use a private browsing window when accessing Workday.

Once signed out of your student account, use the information above to decide which sign-in button to use. 

1. You are using the wrong credentials for the sign-in button that you have chosen.
   
   – If you haven’t received the credentials for a new or reactivated Algonquin College network account from your hiring department, use the Temporary Credentials Workday Sign-in button with your username and temporary Workday password. If you have forgotten your temporary password, please submit a service request or email WorkdaySupport@algonquincollege.com

   – If you have received your College network credentials from your hiring department and have set up MFA, use the College Credentials Workday Sign-in

2. You are no longer an employee, meaning that your employment contract has ended and the position has been terminated in Workday. Please contact your hiring department if you are unsure of your employment status.

Employees:

• An Employee has at least one current, active position in Workday.

Pre-Employees: 

• A Pre-Employee has been hired in Workday and has a start date in the future.
• Pre-Employees can log into Workday here: https://wd3.myworkday.com/wday/authgwy/algonquincollege/login.htmld?redirect=n  using the temporary username and password that was sent to their personal email address when the hire process was completed in Workday.

Note: A Pre-Employee becomes an Employee on their start date (first day of work).

1. If you changed your temporary Workday password on your first sign-in, you need the password that you created to sign-in again. If you have forgotten it, please submit a service request or email WorkdaySupport@algonquincollege.com to request a password reset.

2. The temporary Workday credentials are only valid until your employment contract start date. Once you reach your employment contract start date, you must use the College Credentials Workday Sign-in button with your College Network Credentials and MFA to sign into Workday.