Workday Support

Top 8 Most Asked Questions

1. Q: Can I use the Workday mobile app?
   A: Workday has a mobile app that can be used on iOS/Android phones and tablets. See the installation instructions for more information.

2. Q: How do I update personal information (address, postal code, etc.)?
   A: Here is how to update your personal information: Maintain Personal Information

3. Q: How do I update my banking info?
   A: Here is how to update your banking information: Payment Elections (Direct Deposit)

4. Q: I’m having Workday login Issues, and I need help
   A: Please review the “Common Questions: Accessing Workday” post located here: Submit a Service Request

5. Q: How do I enroll my dependents in my benefits plan?
   A: You can add dependents by following the steps on page 5 of Manage Benefits and Dependents

6. Q: How can I set up email notifications in Workday when I have documents in my Workday inbox?
   A: Instructions on how you can set up Workday email notifications can be found here: Setting Up Outlook Notifications for Approvals, Delegation Changes, and Tasks

7. Q: How can I view my contracts in Workday?
   A: Here is how to view contracts and other Workday documents: View My Documents

8. Q: How can I view my time-off balances in days rather than hours (Full-Time Only)?
   A: Here is how to view time-off balances in days: View Time Off Balances in Days (Full-Time Employees)

Additional user guides can be found here: Workday User guides

If you have any trouble please feel free to submit a service request by e-mailing Workdaysupport@algonquincollege.com