Frequently Asked Questions

The Card Services office is located in E120 (Student Commons building). Once your card is ready, you will be notified by email with instructions on how to pick up your card.

Getting your cards

I am a new full-time starting this upcoming term. How do I get my AC Card + U-Pass? 

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I’m a new full-time student, but I have not deferred/paid my fees yet. How do I get my AC Card + U-Pass?

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I’m a returning student, but I never received an AC Card + U-Pass, how do I get one?

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How can I get a replacement AC Card + U-Pass should mine become lost or stolen?

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I am no longer a full-time student. Is my U-Pass still valid? If not, what do I do?

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Are part-time students eligible for the U-Pass program?

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I’m a new student. How do I find my network username and password?

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When can I submit my photo for my card(s)?

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About the U-Pass

How do I pay for the U-Pass?

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Is my U-Pass valid on Para Transpo?

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How does the U-Pass benefit students?

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