For when: You need help now.
Resources, services, and help when you need it right away.
9-1-1
If you are in urgent or life-threatening distress, please call 9-1-1.
Ottawa Campus ā Security Services
Immediate help for students who are on campus and at imminent risk of harm. Available 24/7 by calling 613-727-4723, x 5000 or at a blue emergency call box on campus.
For more information, click here.
Ottawa Campus ā Counselling Services
Priority same-day access to a counsellor can be provided in person, over the telephone, or video during hours of operation:
- Monday-Friday
- 8:30am-4:30pm.
To book an appointment, click here.
Ottawa Campus ā Health Services
Health Services supports Algonquin College students through individualized and confidential health and wellness care.
By contacting Health Services, you can access physicians and nurses who can provide basic treatments for common mental health issues, refer to specialized care and treatment, and support ongoing care. They also have a mental health nurse and partnership with The Royal Ottawa through their Psychiatry Clinic.
To learn more, click here.
Pembroke Campus ā Student Services
Many student support and campus services are available to help you have a successful academic year. Explore what our services and facilities have to offer.
To learn more, click here.
Ottawa Mental Health Crisis Line
Your call will be answered as quickly as possible. On average, clients will have their call answered within 2 minutes, and will wait no longer than 10 minutes. The Volunteer Crisis Line Responder will offer support and, if required, can make a direct transfer to the Local Crisis Team with your consent (which includes providing your name, date of birth and phone number).
Available 24 hours a day, seven days a week. A crisis can include difficulty dealing with stress, overwhelming feelings, symptoms of depression, anxiety or psychosis, suicidal thoughts, or any concerns regarding your mental health or that of your loved ones.
To learn more, click here.
Distress Centre of Ottawa
The Distress Centre of Ottawa contributes to a healthier and safer community by providing suicide prevention, crisis intervention, psychological stabilization, emotional support, information, referral and education services, without judgement, to individuals in need.
To learn more, click here.
Ottawa Rape Crisis Centre
The Ottawa Rape Crisis Centre (ORCC) offers support for people who have experienced sexual and/or gender-based violence in the Ottawa region. They do this by offering individual and group trauma counselling, service navigation, psychoeducation, crisis support, as well as advocacy for clients and broader systemic change.
To learn more, click here.
Sexual Assault Centre of Ottawa
Supports survivors of gender based violence, especially marginalized groups, including persons with disabilities, Indigenous people, immigrants and refugees, racialized persons, persons from diverse socioeconomic backgrounds, and those with diverse sexual orientations, gender identities, and expressions. SASC Ottawa strives to be a safe space for survivors of all intersections, and we believe a commitment to end gender-based violence is centred in the foundation of anti-oppressive values.
To learn more, click here.
Native Youth Crisis Line
Call 1-877-209-1266. 24/7 crisis line for Indigenous Youth available for residents of Canada and the United States.
Youthline
- Providing anonymous peer support and referrals;
- Training youth to provide support to other youth; and
- Providing resources so youth can make informed decisions.
Trans Life Line
Trans Lifelineās Hotline is a peer support phone service run by trans people for our trans and questioning peers. Call them if you need someone trans to talk to, even if youāre not in a crisis or if youāre not sure youāre trans.
To learn more, click here.
Mental Health Mobile Crisis Team
Community program under the Ottawa Hospital Mental Health Program. *Responds to calls from individuals, family members, and professionals in the community, providing support for mental health crises through assessment, short-term intervention, links to community supports, and liaison with other health and social service providers.
*Assistance and support is given over the telephone as well as in an individualsā own home environment.
To learn more, click here.
Ottawa Victim Services
Ottawa Victim Services (OVS) provides emotional support, practical assistance, referrals and advocacy to individuals who have been victimized as a result of a crime or tragic circumstance, without judgment in order to lessen the impact of victimization. OVS is a community-based agency committed to treating individuals with courtesy, compassion and with respect for their dignity, privacy and diversity.
Click here to learn more.
Ontario Emergency Rooms
Unsafe at Home
ā Unsafe at Home Ottawa is a secure text and online chat service for women and members of LGBTQ2S+ communities in Ottawa and Lanark County who may be living through violence and abuse at home.
They can help you:
- Talk about how youāre feeling
- Create a safety plan to reduce your risk of harm
- Get you the services you need for support
- Cope with your situation during this period of physical distancing
To learn more, click here.
Hope for Wellness Canada
The Hope for Wellness Helpline is available to all Indigenous people across Canada. Experienced and culturally competent counsellors are reachable by telephone and online āchatā 24 hours a day, 7 days a week.
To learn more, click here.