Crisis: Mental Health

9-8-8 (Suicide Crisis Helpline)

Help when you need it most.
If you are feeling like you have lost hope and are struggling to cope, if you are dealing with thoughts of suicide, or if you are worried about someone else, 9-8-8 is here for you. When you reach out, a trained responder will listen without judgement, provide support and understanding, and can tell you about resources that will help.

To learn more, visit: https://988.ca/.

9-1-1

If you are in urgent or life-threatening distress, please call 9-1-1.

Ottawa Campus – Security Services

Immediate help for students who are on campus and at imminent risk of harm. Available 24/7 by calling 613-727-4723, x 5000 or at a blue emergency call box on campus.

For more information, click here.

Ottawa Campus – Counselling Services

Priority same-day access to a counsellor can be provided in person, over the telephone, or video during hours of operation:

  • Monday-Friday
  • 8:30am-4:30pm.

To book an appointment, click here.

Ottawa Campus – Health Services

Health Services supports Algonquin College students through individualized and confidential health and wellness care.

By contacting Health Services, you can access physicians and nurses who can provide basic treatments for common mental health issues, refer to specialized care and treatment, and support ongoing care. They also have a mental health nurse and partnership with The Royal Ottawa through their Psychiatry Clinic.

To learn more, click here.

Pembroke Campus – Student Services

Many student support and campus services are available to help you have a successful academic year. Explore what our services and facilities have to offer.

To learn more, click here.

Ottawa Mental Health Crisis Line

Your call will be answered as quickly as possible. On average, clients will have their call answered within 2 minutes, and will wait no longer than 10 minutes. The Volunteer Crisis Line Responder will offer support and, if required, can make a direct transfer to the Local Crisis Team with your consent (which includes providing your name, date of birth and phone number).

Available 24 hours a day, seven days a week. A crisis can include difficulty dealing with stress, overwhelming feelings, symptoms of depression, anxiety or psychosis, suicidal thoughts, or any concerns regarding your mental health or that of your loved ones.

To learn more, click here.

Distress Centre of Ottawa

The Distress Centre of Ottawa contributes to a healthier and safer community by providing suicide prevention, crisis intervention, psychological stabilization, emotional support, information, referral and education services, without judgement, to individuals in need.

To learn more, click here.

Ottawa Rape Crisis Centre

The Ottawa Rape Crisis Centre (ORCC) offers support for people who have experienced sexual and/or gender-based violence in the Ottawa region. They do this by offering individual and group trauma counselling, service navigation, psychoeducation, crisis support, as well as advocacy for clients and broader systemic change.

To learn more, click here.

Sexual Assault Centre of Ottawa

Supports survivors of gender based violence, especially marginalized groups, including persons with disabilities, Indigenous people, immigrants and refugees, racialized persons, persons from diverse  socioeconomic backgrounds, and those with diverse sexual orientations, gender identities, and expressions. SASC Ottawa strives to be a safe space for survivors of all intersections, and we believe a commitment to end gender-based violence is centred in the foundation of anti-oppressive values.

To learn more, click here.

Native Youth Crisis Line

Call 1-877-209-1266. 24/7 crisis line for Indigenous Youth available for residents of Canada and the United States.

 

Youthline

LGBT YouthLine is a *2SLGBTQ+ youth-led organization that affirms and supports the experiences of youth (29 and under) across Ontario. We do this by:
  • Providing anonymous peer support and referrals;
  • Training youth to provide support to other youth; and
  • Providing resources so youth can make informed decisions.
Support is available by telephone, text or live chat. To learn more, click here.

Trans Life Line

Trans Lifeline’s Hotline is a peer support phone service run by trans people for our trans and questioning peers. Call them if you need someone trans to talk to, even if you’re not in a crisis or if you’re not sure you’re trans.

To learn more, click here.

Mental Health Mobile Crisis Team

Community program under the Ottawa Hospital Mental Health Program. *Responds to calls from individuals, family members, and professionals in the community, providing support for mental health crises through assessment, short-term intervention, links to community supports, and liaison with other health and social service providers.

*Assistance and support is given over the telephone as well as in an individuals’ own home environment.

To learn more, click here.

Ottawa Victim Services

Ottawa Victim Services (OVS) provides emotional support, practical assistance, referrals and advocacy to individuals who have been victimized as a result of a crime or tragic circumstance, without judgment in order to lessen the impact of victimization. OVS is a community-based agency committed to treating individuals with courtesy, compassion and with respect for their dignity, privacy and diversity.

Click here to learn more.

Ontario Emergency Rooms

Emergency rooms provide treatment of severe illnesses and life-threatening injuries 24 hours a day, 365 days a year.
If you need urgent medical attention for serious illness or injury, visit an ER. A doctor or nurse will assess your condition and decide on a course of treatment.
To learn more, click here.

Assaulted Women’s Helpline

The Assaulted Women’s Helpline offers a 24-hour telephone and TTY crisis line to all woman who have experienced abuse. They provide counselling, emotional support, information and referrals. They recognize abuse as one example of women’s social, political and economic inequality in the world. The Helpline is dedicated to working towards equality for all women.

If you or someone you know is being abused, call:

  • Toll-Free: 1.866.836.0511
  • Toll-Free TTY: 1.866.863.7868
  • #SAFE (#7233): On your Bell, Rogers, Fido or Telus mobile phone

To learn more, click here.

Hope for Wellness Canada

The Hope for Wellness Helpline is available to all Indigenous people across Canada. Experienced and culturally competent counsellors are reachable by telephone and online ‘chat’ 24 hours a day, 7 days a week.

To learn more, click here.