Maintenance
Note: If you’re facing a maintenance emergency (flooding/water leak, no power, etc.), please reach out to front desk immediately at +1 613-727-7698.
If your room requires maintenance, you can submit a request by following these steps:
Step 1:
Login to the residence portal.
Step 2:
Click on the maintenance tab.
Step 3:
Click on New Job.
Step 4:
Select the appropriate room.
Step 5:
Select “Maintenance Request” under Job Request and “Maintenance Required” under Job Request Item.
Step 6:
Describe the issue in as much detail as possible.
Step 7:
Click on Submit.
If you’re facing difficulties submitting a request, reach out to the front desk.
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