Cancellations & Withdrawals
The financial obligation of Residence is outlined in the Student Residence Agreement (SRA), the terms and conditions of which are agreed to upon acceptance of your offer of Residence. Residence Fees apply even if you withdraw or cancel your Residence contract. For more information on the Withdrawal and Cancellation Policy, please refer to your Student Residence Agreement.
Cancellation & Withdrawal Instructions
Cancelling Residence Application (Not yet moved into Residence):
- Log into the housing portal
- Click on “Cancellation Request” tab located in the top bar or in the ☰ menu on the left
- Follow the on-screen instructions to cancel your application
- Once your account has been processed you will receive an email with your new balance and any additional information you may need.
- If you have already paid your meal plan fees, you may need to contact Food Services about your meal plan balance. They can be reached by emailing mealplans@algonquincollege.com
Withdrawing From Residence Steps (Currently living in Residence):
If you wish to withdraw from residence, please follow the steps below. You must submit the form online within 5 business days of the anticipated departure date.
- Log into the housing portal
- Click on “Cancellation Request” tab located in the top bar or in the ☰ menu on the left
- Follow the on-screen instructions to cancel your application
- Move out by the move out date specified during step 3
- Inform the Front Desk that you have moved out. Make sure your space is clean and return your keys. Please note: Unreturned keys will incur a charge of $20.
- Once your account has been processed you will receive an email with your new balance and any additional information you may need.
- Please reach out to Food Services regarding your meal plan to let them know that you have moved out of Residence. They can be reached by emailing mealplans@algonquincollege.com
Cancellation & Withdrawal Fee Schedule
Academic Year 2024- 2025 (August 31, 2024 to April 22, 2025)
| CANCELLATION DATE | FEE |
| On or before June 15, 2024 | Full refund of Fee Deposit & Residence Fees |
| June 16 to August 01, 2024 | Forfeit Fee Deposit of $610 |
| August 02 to August 31, 2024 | Cancellation Fee of $1,000 |
| August 31 – December 01, 2024 | Fee for each day of occupancy + a Cancellation Fee of $1,500 |
| December 02, 2024 onwards | Fee for each day of occupancy + a Cancellation Fee of $2,000 |
Three Term Academic Year 2024- 2025 (August 31, 2024 to August 17, 2025)
| CANCELLATION DATE | FEE |
| On or before June 15, 2024 | Full refund of Fee Deposit & Residence Fees |
| June 16 to August 01, 2024 | Forfeit Fee Deposit of $610 |
| August 02 to August 31, 2024 | Cancellation Fee of $1,000 |
| August 31 – December 01, 2024 | Fee for each day of occupancy + a Cancellation Fee of $1,500 |
| December 02, 2024 to April 15, 2025 | Fee for each day of occupancy + a Cancellation Fee of $2,000 |
| April 16, 2025 onwards (Spring Term portion) | Fee for each day of occupancy + a Cancellation Fee of $817.50 |
Winter Term 2025 (January 04, 2025 to April 22, 2025)
| CANCELLATION DATE | FEE |
| On or before December 01, 2024 | Full refund of Fee Deposit & Residence Fees |
| December 02, 2024 to January 04, 2025 | Cancellation Fee of $1,000 |
| January 05, 2025 onwards | Fee for each day of occupancy + a Cancellation Fee of $2,000 |
What if I wish to appeal?
We do have processes in place to review special circumstances which may be eligible for exception to our cancellation policy.
We ask for supporting documentation to verify your circumstances which demonstrate a particular challenge, hardship, or condition that contributed to your decision to withdraw. Certain circumstances may have grounds for appeal, and merit some exception to being held financially responsible to the cancellation policy in Student Residence Agreement.
We adhere to the following guidelines to support our endeavors of being consistent when reviewing appeals;
- Medical conditions
- Exceptional circumstances, which could not have been reasonably foreseen by the student
- Academic regulations or amendments, not based on academic performance
Please note: Academic performance in itself is not a viable exception to merit waiving or decreasing cancellation fees, but the causal factors which may have presented a barrier could be eligible for appeal.
How to submit an appeal:
To submit an appeal for consideration of the cancellation fees, please email a Statement of Appeal to Jaye Rogers, Operations Manager at jrogers@algonquinresidence.ca along with your supporting documentation.
Information to include in your appeal:
- The appeal must be authored by the student (first-person account). We will not accept third party statements of appeal, i.e., parents, roommates, friends.
- Please include your full name, student number and email address.
- Provide a brief statement of appeal that demonstrates the reason why you believe an exception to our policy is warranted. Please review the guidelines stated above.
- Attach supporting documentation to verify the circumstances.
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