Counselling Services
Counselling Services
Counselling Services provides professional and confidential support for mental health, personal, academic, and career concerns. Detailed information about services and appointments is available in the Counselling Services Guide.
Please note that Counselling Services is not a crisis response service, and is not for urgent or crisis situations. Please review the resource sections below for more immediate support options.
Counselling Services
Services
- Short-Term Counselling
- Supportive Counselling
- Wellness Coaching
- Mental Health Consultation
- Resource Referral
Services Not Available
- Psychotherapy/Treatment: The counsellor can provide brief interventions and/or guidance with therapy and treatment options.
- Clinical Assessment or Diagnosis: The counsellor can provide initial screening, psychosocial assessment, and consultation, and can assist you with navigating your options for psychodiagnostic assessment.
- Urgent Crisis Services: Counselling Services is not a crisis response service. The counsellor can support you if you are experiencing a crisis but services are only available during working hours and immediate response and same-day/same-week support is not guaranteed. Please review the Crisis or Same-Day Support Resource sections below for more immediate support options.
Availability
- Tuesday and Thursday: 8:00 a.m. to 4:00 p.m. (on campus)
- Wednesday: 12:00 p.m. t0 8:00 p.m. (remote)
- Please review the Crisis or Same-Day Support Resource sections for more immediate support options
Contact
Shannon Sevigny, M.C., RP, CCC
Counsellor
Community and Student Affairs
Algonquin College Pembroke Waterfront Campus
613-735-4700 x 2804
sevigns@algonquincollege.com
Shannon is best reached by email. If you are looking for general information about the campus, programs, and/or supports, please call the general information line at 613-735-4700.
Appointments
Information
- Length: Appointments are scheduled for 30 minutes, unless otherwise discussed with the counsellor.
- Location: On campus (Room 138)
- Appointment Options: Telehealth (Zoom) appointments are also available
- Referral: Students self-refer and must consent to all services
- What to Expect: Please review the Counselling Services Guide for detailed information about sessions and preparing for appointments
Scheduling
- Student self-book through an online booking system
- Appointments can be booked up to 3 weeks in advance
- Appointments must be booked at least 24 hours in advance
- Same-day inquiries can be emailed directly to the counsellor
- Weekly appointments are not available, unless otherwise discussed with the counsellor
Booking
- Book here
- You will receive an email containing your booking confirmation and information about and instructions for the appointment
- If it is your first appointment, you will receive information about intake paperwork
- If you are having difficulty with booking and/or the timing of appointments, please email the counsellor directly
Resources
Interested in learning more about the resources available to students? Review the Student Resources Guide and/or the Mental Health Resources Guide for an overview of college and community supports.
Crisis Support Resources
Mental Health Crisis Line
CALL: 1-866-996-0991 (24/7)
9-8-8: Suicide Crisis Helpline
CALL: 9-8-8 (24/7)
TEXT: 9-8-8 (24/7)
Good2Talk
CALL: 1-866-925-5454 (24/7)
TEXT: “GOOD2TALKON” to 686868
Pembroke Regional Hospital Emergency Department
CALL: 613-732-2811
Other Crisis and Help Lines
Canadian Crisis and Help Lines
Regional Assault Care Program (24/7)
1-800-363-7222
WSAC Renfrew County Crisis Line (24/7)
1-800-663-3060
Bernadette McCann House Crisis Line (24/7)
1-800-267-4930
Assaulted Women’s Helpline (24/7)
1-866-863-0511
Male Survivors of Sexual Assault (24/7)
1-866-887-0015
Lesbian Gay Bi Trans Youth Line (24/7)
1-800-268-9688
Trans Lifeline (24/7)
1-877-330-6366
Options Line (Mon-Fri 10am-2pm)
613-226-3234 ex. 101
Hope for Wellness Helpline: for Canadian Indigenous People
1-855-242-3310 (24/7)
Same-Day or Same-Week Support Resources
Renfrew County E-Walk-In Clinic
The Renfrew County Collaborative E-Walk-In Counselling Clinic (WICC) has launched to provide children, youth, adults, and families with free, same-day access to single-session therapy, currently by video or phone.
The clinic is available every Thursday from 11:30 a.m. to 6:00 p.m.
Please call on Thursdays to book a same-day appointment: 1-844-441-0981
Counselling Connect
Counselling Connect facilitates quick access to a free phone or video counselling session with an Ottawa-based therapist.
There is no waiting list, and you choose a convenient date and time. This is available to anyone in the Ottawa and surrounding area, including Renfrew County
The Walk-In Counselling Clinic
The Walk-In Counselling Clinic is made up of different counselling centres across Ottawa that offer free, same-day, walk-in and virtual counselling appointments.
Good2Talk
CALL: 1-866-925-5454 (24/7)
TEXT: “GOOD2TALKON” to 686868
Counselling and Therapy Options
WeConnect Mental Health and Wellness Program
WeConnect – FREE for students with an eligible Student Health Plan
WES for Youth Online
WES for Youth Online – FREE for youth 13-24
Robbie Dean Family Counselling Centre
Robbie Dean Family Counselling Centre – FREE short-term counselling and groups
Provincially-Funded and Other Programs
BounceBack Coaching and Online Videos – FREE (referral from GP required)
Ontario Access to Psychotherapy – FREE (referral or self-referral)
Private Practice Therapists
Therapist Options – coming soon
Assessment, Diagnosis, and Referral Resources
Self-Help Resources and Links to Supports
Online Programs and Portals
WellTrack – sign up with your Algonquin College email account or use the code ALGONQUINCOLLEGE.
Mental Health Support
Substance Use Support
The Umbrella Project: Information about safe use, peer support drop-in sessions and groups, and on and off campus resources.
Sexual Violence Support
Project Lighthouse: Information about sexual assault, consent, sexual health and healthy relationships, campus events, and peer support options.
Sexual Assault Survivor Information
Sexual Violence Disclosure Brochure For Students
Pembroke Campus and Community Supports
LGBTQ2S+ Support
Indigenous Student Support
Indigenous Services offers services and resources including an Elder-In-Residence, Kampus Kokum, knowledge sharing and activities, and wellness guides and tools
Renfrew County Health Centres and Programs for Indigenous Peoples
Indigenous Health Care Services & Indigenous Mental Health Services
Hope for Wellness Helpline
1-855-242-3310 (24/7)
Military Members, Veterans, and Family Support
Pembroke Campus Military Support Services
Petawawa Military Family Resource Centre
Canadian Forces Morale and Welfare Services
Canadian Armed Forces Family Information Line
1-800-866-4546 (24/7)
Mental Health Support & Mental Health Resources
Member and Family Assistance Counselling Services
1-800-268-7708 (24/7)
PMFRC Mental Health Walk-In Clinic
Veterans Affairs Canada Crisis and Referral Centre
Parenting Support
Parents’ Lifelines of Eastern Ontario (PLEO)
PLEO Parent Helpline
1-855-775-7005 (Monday to Friday from 9 a.m. – 7 p.m.)
YSB Crisis Line and Chat Services for Eastern Ontario
1-877-377-7775 (24/7)
Family and Children’s Services of Renfrew County
Phoenix Centre for Children and Families
Resources and Supports for Ontario Families
Community and Social Service Referrals
1Call1Click Service Navigation
Student Support
Campus Resources
Academic Resources
Career and Job Support
Program and Career Planning Resources
Pembroke Campus Programs and Pathways
Pembroke Campus Employment Support Centre
Pembroke Community Employment Services
Practical Support
Renfrew County Resources: Medical and Health Services; Family Services; Housing, Shelter, and Food Services; Legal and Financial Services; Employment and Career Services; Information and Referral Services
City of Pembroke: Information; Services; Programs; Recreation, Culture, and Events
Social Support
International Student Support
Transition Resources
College and Campus Support Services
International Education Centre
International Education Centre Team
Pembroke Campus International Student Support Specialist
Practical Information and Resources
Renfrew County Resources: Medical and Health Services; Family Services; Housing, Shelter, and Food Services; Legal and Financial Services; Employment and Career Services; Information and Referral Services
Housing and Transportation
Financial Support
Employment Support
Health Resources
Mental Health Resources
keep.meSAFE Student Support Program: 24/7 mental health support for International students, with the largest network of culturally and linguistically-matched counsellors
WeConnect (International students can opt-in to the program)
Social and Peer Support
Pembroke Campus Groups – TBA
The Beacon: Virtual, drop-in peer support
Recreation
Other Campus Mental Health and Wellness Resources
Indigenous Services
Group Counselling
Group Counselling is available through the Ottawa campus, currently being offered virtually. Different groups and workshops are available throughout the year.
Peer Support
Different Peer Support groups and drop-in sessions are available virtually throughout the year, and offer students a safe, non-judgmental space to talk or ask questions about mental health, stress and coping, substance use, sexual health, and sexual violence.
The JEDI Program is an opportunity for first-year students to connect with a second-year student for coaching, mentorship, and other support.
Health Services
Community Resources
Community Resource Lists
Resource Directories
Medical Services and Physician Options
Resources for Faculty and Staff
Pembroke Campus CARE Team
Supporting Students in Distress
Supporting Students in Distress Guide
Recognize, Respond, and Refer Guidelines
Understanding Student Mental Health Concerns
Students in Distress Options for Pembroke