Counselling Services

• Short-Term Counselling
• Supportive Counselling
• Wellness Coaching
• Mental Health Consultation
• Resource Referral

• Psychotherapy/Treatment: The counsellor can provide brief interventions and/or guidance with therapy and treatment options.
• Clinical Assessment or Diagnosis: The counsellor can provide initial screening, psychosocial assessment, and consultation, and can assist you with navigating your options for psychodiagnostic assessment.
• Urgent Crisis Services: Counselling Services is not a crisis response service. The counsellor can support you if you are experiencing a crisis but services are only available during working hours and immediate response and same-day/same-week support is not guaranteed. Please review the Crisis or Same-Day Support Resource sections below for more immediate support options.  

• Tuesday and Thursday: 8:00 a.m. to 4:00 p.m. (on campus)
• Wednesday: 12:00 p.m. t0 8:00 p.m. (remote)
• Please review the Crisis or Same-Day Support Resource sections for more immediate support options

Shannon Sevigny, M.C., RP, CCC
Counsellor
Community and Student Affairs
Algonquin College Pembroke Waterfront Campus
613-735-4700 x 2804
sevigns@algonquincollege.com

Shannon is best reached by email. If you are looking for general information about the campus, programs, and/or supports, please call the general information line at 613-735-4700. 

• Length: Appointments are scheduled for 30 minutes, unless otherwise discussed with the counsellor.
• Location: On campus (Room 138)
• Appointment Options: Telehealth (Zoom) appointments are also available
• Referral: Students self-refer and must consent to all services
• What to Expect: Please review the Counselling Services Guide for detailed information about sessions and preparing for appointments

• Student self-book through an online booking system
• Appointments can be booked up to 3 weeks in advance
• Appointments must be booked at least 24 hours in advance
• Same-day inquiries can be emailed directly to the counsellor
• Weekly appointments are not available, unless otherwise discussed with the counsellor

• Book here
• You will receive an email containing your booking confirmation and information about and instructions for the appointment
• If it is your first appointment, you will receive information about intake paperwork
• If you are having difficulty with booking and/or the timing of appointments, please email the counsellor directly

CALL: 1-866-996-0991 (24/7)

CALL: 9-8-8 (24/7)

TEXT: 9-8-8 (24/7)

CALL: 1-866-925-5454 (24/7)

TEXT: “GOOD2TALKON” to 686868

CALL: 613-732-2811

Canadian Crisis and Help Lines

Regional Assault Care Program (24/7)

1-800-363-7222

WSAC Renfrew County Crisis Line (24/7)

1-800-663-3060

Bernadette McCann House Crisis Line (24/7)

1-800-267-4930

Assaulted Women’s Helpline (24/7)

1-866-863-0511

Male Survivors of Sexual Assault (24/7)

1-866-887-0015

Lesbian Gay Bi Trans Youth Line (24/7)

1-800-268-9688

Trans Lifeline (24/7)

1-877-330-6366

Planned Parenthood

Options Line (Mon-Fri 10am-2pm)

613-226-3234 ex. 101

1-855-242-3310 (24/7)

Hope for Wellness Chat

The Renfrew County Collaborative E-Walk-In Counselling Clinic (WICC) has launched to provide children, youth, adults, and families with free, same-day access to single-session therapy, currently by video or phone.

The clinic is available every Thursday from 11:30 a.m. to 6:00 p.m.

Please call on Thursdays to book a same-day appointment: 1-844-441-0981

Counselling Connect facilitates quick access to a free phone or video counselling session with an Ottawa-based therapist.

There is no waiting list, and you choose a convenient date and time. This is available to anyone in the Ottawa and surrounding area, including Renfrew County

The Walk-In Counselling Clinic is made up of different counselling centres across Ottawa that offer free, same-day, walk-in and virtual counselling appointments.

CALL: 1-866-925-5454 (24/7)

TEXT: “GOOD2TALKON” to 686868

WeConnect – FREE for students with an eligible Student Health Plan

WES for Youth Online – FREE for youth 13-24

Robbie Dean Family Counselling Centre – FREE short-term counselling and groups

BounceBack Coaching and Online Videos – FREE (referral from GP required)

Ontario Access to Psychotherapy – FREE (referral or self-referral)

Mental Health Services of Renfrew County

Family Services Ottawa

The Counselling Group

Community and Health Resource Centres

Therapist Options – coming soon

Mental Health Resources Guide

WellTrack – sign up with your Algonquin College email account or use the code ALGONQUINCOLLEGE.

Togetherall

E-Couch Self-Help

Anxiety Self-Help Resources

Depression Self-Help Resources

Other Self-Help Resources

Mental Health Management

The Umbrella Project: Information about safe use, peer support drop-in sessions and groups, and on and off campus resources.

Get Help with Substance Use

ConnexOntario

Project Lighthouse: Information about sexual assault, consent, sexual health and healthy relationships, campus events, and peer support options.

Sexual Assault Survivor Information

Sexual Violence Disclosure Brochure For Students

Reporting a Sexual Assault

Pembroke Campus and Community Supports

Counselling and Medical Treatment Across Ontario

Sexual Violence Disclosure Brochure For Staff

LGBTQ2S+ RESOURCES

Indigenous Services offers services and resources including an Elder-In-Residence, Kampus Kokum, knowledge sharing and activities, and wellness guides and tools

Renfrew County Health Centres and Programs for Indigenous Peoples

Indigenous Health Care Services & Indigenous Mental Health Services

Hope for Wellness Helpline
1-855-242-3310 (24/7)

Indigenous Programs and Indigenous Counselling Services

Wabano Centre

We Matter – Toolkit for Indigenous Youth

Pembroke Campus Military Support Services

Petawawa Military Family Resource Centre

Canadian Forces Morale and Welfare Services

Canadian Armed Forces Family Information Line
1-800-866-4546 (24/7)

Mental Health Support & Mental Health Resources

Member and Family Assistance Counselling Services
1-800-268-7708 (24/7)

PMFRC Mental Health Walk-In Clinic

Veterans Affairs

Operation Well-Being

Veterans Affairs Canada Crisis and Referral Centre

Parents’ Lifelines of Eastern Ontario (PLEO)

PLEO Parent Helpline
1-855-775-7005 (Monday to Friday from 9 a.m. – 7 p.m.)

YSB Crisis Line and Chat Services for Eastern Ontario
1-877-377-7775 (24/7)

Family and Children’s Services of Renfrew County

Phoenix Centre for Children and Families

Parent Support Centre

Parenting in Ottawa

Resources and Supports for Ontario Families

Community and Social Service Referrals

1Call1Click Service Navigation

Student Success Specialist

Centre for Accessible Learning

Learning Strategist

Student Support Lab

Peer Tutoring

Academic Advisors

Support and Campus Services

Student Online Learning Kit

Study Skills Hub

Learning Portal

Student Survival Guide

Workshops

Learning Strategies Package

Program and Career Planning Resources

Pembroke Campus Programs and Pathways

Career Wellness

Career and Job Hub

Job Tools and Resources Site

Pembroke Campus Employment Support Centre

HireAC Job Posting Board

Job Board

Pembroke Community Employment Services

Labour Market Information

Job Trend Analysis

Renfrew County Resources: Medical and Health Services; Family Services; Housing, Shelter, and Food Services; Legal and Financial Services; Employment and Career Services; Information and Referral Services 

City of Pembroke: Information; Services; Programs; Recreation, Culture, and Events

Campus Services

Financial Aid

Pembroke Housing List

Student Association

Student Health Plan

Wellness Hubs     

AC Mobile Safety App

Student Association Events

Campus Events

AC Hub Activities

Clubs and Communities

Virtual Groups

JEDI Student Mentors

International Student Connect

Ontario International Student Guide

Ontario International Student Handbook

Resources for Newcomers

Settlement.Org

Immigration, Refugees and Citizenship Canada

International Education Centre

International Education Centre Team

Pembroke Campus International Student Support Specialist

Pembroke Campus Services

Algonquin College International Viewbook

International Student Handouts

iCent app

Renfrew County Resources: Medical and Health Services; Family Services; Housing, Shelter, and Food Services; Legal and Financial Services; Employment and Career Services; Information and Referral Services 

Campus Services

211 Ontario Information and Referral Services

City of Pembroke

Government of Ontario

Government of Canada

Rental Information

Your Tenant Rights

Pembroke Housing List

Transportation Information

Pembroke Taxi Companies

Financial Aid

Fees and Expenses

Budget Planner

Information for Newcomers

Pembroke Campus Employment Support Centre

Job Tools and Resources Site

Pembroke Community Employment Services

HireAC Job Posting Board

Job Board

Service Canada

International Student Health Insurance

Guard.Me Student Medical Insurance Plan

Mobile Doctor by Guard.Me

Campus Health Services

YouthHub

Pembroke Regional Hospital

keep.meSAFE Student Support Program: 24/7 mental health support for International students, with the largest network of culturally and linguistically-matched counsellors

WeConnect (International students can opt-in to the program)

Good2Talk

Counselling Connect

WES for Youth Online

Multicultural Mental Health Resource Centre

Alone in Canada Guide

Pembroke Campus Groups – TBA

Student Association Events

Campus Events

AC Hub Activities

Clubs and Communities

Virtual Groups

JEDI Student Mentors

The Beacon: Virtual, drop-in peer support

City of Pembroke

Destination Ontario

Indigenous Services

Group Counselling is available through the Ottawa campus, currently being offered virtually. Different groups and workshops are available throughout the year.

Different Peer Support groups and drop-in sessions are available virtually throughout the year, and offer students a safe, non-judgmental space to talk or ask questions about mental health, stress and coping, substance use, sexual health, and sexual violence.

The JEDI Program is an opportunity for first-year students to connect with a second-year student for coaching, mentorship, and other support.

Campus Health Services

Health Promotion Tips and Resources

Renfrew County Resource List

Ottawa Resource Guide

EMentalHealth

ConnexOntario

AccessMHA: Mental Health and Addictions Regional Coordinated Access

Bridge the gapp

211 Ontario

Renfrew County Virtual Triage and Assessment Centre

Walk-In Medical Clinics

YouthHub

CARE Team Information

CARE Referral Form 

Supporting Students in Distress Guide

Mental Health Resources Guide

Recognize, Respond, and Refer Guidelines

Understanding Student Mental Health Concerns

Students in Distress Options for Pembroke

Student Support Services