CW Visit Support Worker, Casual

Family & Children’s Services of Renfrew County | Renfrew, Ontario
Casual | Wage: Hourly 17.20 /hr | Closes 2025-04-17


Job Description

GENERAL RESPONSIBILITIES:
• Adhere to all FCSRC policies and procedures, Ministry Regulations, Standards, Directives, and relevant legislation.
• Maintain strict confidentiality of all client information and conduct all duties within the boundaries of professional client relationships.
• Understand the goals that are established with the family based on the Family Access Plan.
• Assess, report, and update the status of the goals to the Child and Family Protection Worker, Children’s Services Worker and/or Child and Family Support Worker.
• Provide guidance, support, and modeling for families in visit settings.
• When required, provide continuous supervision to non-custodial/visiting persons with their children during child welfare access visits.
• When required, provide assistance with exchanges between custodial and non-custodial persons, as well as in semi-supervised visits.
• Ensure the health & safety of all parties involved and end a visit if there is a safety risk.
• Complete all paperwork associated with the visits and client contact.
• Maintain strict confidentiality of all client information and conduct all duties within the boundaries of professional client relationships.
• Troubleshoot and address any issues as required.
• Attend, as required, any supervisory or team meetings and all-staff meetings.
• Maintain a broad knowledge of the resources available in Renfrew County.
• Liaise with community professionals as required.
• Provide feedback to protection and children and youth services workers.
• Provide information to the Supervisor concerning client needs, requests or complaints.
• Undertake other duties as required and assigned by the Supervisor.

PERFORMANCE INDICATORS
• Demonstrated use of Signs of Safety Model (principles, philosophy, tools) in case planning and recording.
• Demonstrate a commitment to the philosophy, goals and objectives of Supervised Access Services.

KNOWLEDGE & SKILL REQUIREMENTS:
• Minimum of 2 years of relevant post-secondary education. Ie. ECE, SSW, DSW, Child & Youth Worker Diploma, etc.
• Valid driver’s licence, drivers abstract and liability insurance for transporting children and parents to and from access, as required.
• Ability to mentor, supervise, instruct and negotiate with parents.
• Ability to work cooperatively and communicate effectively within a multi-disciplinary team, including community resource agencies.
• Ability to navigate the agency documentation systems.
• Ability to remain calm under pressure.
• Above average verbal and written communication skills.
• Above average organizational skills with an ability to multitask, prioritize and manage time effectively and efficiently.
• Excellent public relations skills, self-discipline and good judgement.
• Computer skills – knowledgeable about computer-based technologies relevant to report writing, the collection and maintenance of client information, data and other common office tasks.
• Respect for confidentiality and professionalism with an ability to be objective regarding case material.
• Knowledge of agency policies and procedures is considered an asset.
• Ability to identify systemic barriers to equity and anti-oppressive practices and apply this lens to your work with FCSRC.
• Knowledge, experience, and understanding of the culture, history and current oppressions experienced by marginalized groups.
• Ability to understand and apply anti-colonial, anti-racist, anti-ableist, anti-cisgenderist, anti-ageist, anti-classist, anti-heterosexist lenses to social problems.
• Ability to demonstrate critical thinking and implement evidence-based research into practice
• Understanding of the CYFSA, Signs of Safety, Anti-Oppressive Practice and Strength-Based approach
• Possess proficient communication skill, both written and spoken

WORKING CONDITIONS
• Normal office working condition apply
• Ability to travel and work out of different offices and locations within Renfrew County
• Driving as required


JOB TERMS: Contract
APPLY BY: 2025-04-17

How to Apply

Please follow the link:

https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=faa1b247-e890-4136-974e-1620b201de8d&ccId=19000101_000001&jobId=503732&source=IN&lang=en_CA


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