Medical Office Administrator
Posted on Monday, June 24th, 2024
Petawawa Centennial Family Health Centre | Petawawa, Ontario
Part-Time 20 hrs/wk | Wage: Hourly $19.71-21.80 /hr | Closes 2024-07-05
Job Description
The Administrative Assistant fulfills the following responsibilities by utilizing knowledge of medical terminology and administrative procedures in a family health team setting.
Responsibilities
Answers telephone calls and assess urgency of call. Directs caller to appropriate person.
Greets patients and visitors and directs accordingly.
Updates patient information, including patient name, address and demographic information. Rosters patients as required.
Assists patients with the completion of forms as necessary.
Schedules patient appointments. Notifies patient of changes/cancellations as required.
Books diagnostic tests and appointments for patients at hospitals and other medical facilities.
Reviews and calculates payments and maintains all payment records. Receives and processes payments and posts all charges. Performs reimbursement follow up.
Prepares and submits insurance claims for reimbursement.
Enters, verifies and submits billing information.
Obtains patient charts, medical records and lab reports and verifies for completeness. Copies, distributes and files patient charts, medical records and reports.
Compiles and posts information on standard forms.
Maintains logs and records of activities and prepares routine summaries as necessary.
Utilizes computer to input and retrieve appointment data and patient information and produce reports.
Prepares correspondence and performs other word processing duties.
Telephones, faxes and e-mails a variety of material.
Sorts, screens and distributes incoming mail.
Performs clerical and other administrative functions incidental to clinical reception activities.
Environmental/Working Conditions
Work is performed in an office environment.
Work may be stressful at times due to the pace and workload of the office. Interaction with others is constant and often interrupted.
Physical Demands
Work may require hand dexterity for telephone and office machine operation.
There may be excessive standing and walking. May be occasional lifting of supplies up to 20 lbs
Job Qualifications
Proof of graduation in secretarial and medical terminology studies from a recognized Canadian Community college. Knowledge of medical terminology and anatomy as well as diagnoses/procedures codes within the medical field.
Minimum of two years recent experience in a physician’s office or an equivalent health care setting.
Experience in a multidisciplinary health care setting would be considered an asset.
Excellent written, verbal and interpersonal communication skills are essential.
High level of organizational and time management skills and ability to multi-task.
Ability to work under pressure, with interruptions and still meet deadlines.
Ability to work both independently and as a team player.
Ability to work flexible hours, including evenings or weekends.
Proficiency using information technology, email, and a variety of software programs. Excellent typing skills, and proficiency in Microsoft Word and Excel is essential.
Experience and interest in using client scheduling software is an asset.
Experience using a multi-line telephone system with excellent telephone communication skills including the ability to take clear and accurate messages.
Professional grooming and presentation.
Ability to act with patience, tact and discretion.
Respect and understanding of privacy and confidentiality.
French language proficiency (written and verbal) would be considered an asset.
Employment is subject to a criminal records check.
This position description is intended to provide only basic guidelines for meeting the requirements of the position. Responsibilities, skills and working conditions may change as needs evolve.
The Employee will provide proof of up-to-date vaccinations and/or proof of immunity against the following diseases before starting employment with the PCFHC: measles, mumps, rubella, tetanus, diphtheria, pertussis, chicken pox, hepatitis B and COVID-19.
Job Types: Part-time, Permanent
Pay: $19.71-$21.80 per hour
Expected hours: 20 – 37.5 per week
Benefits:
Company pension
Schedule:
4 hour shift
8 hour shift
Evening shift
Monday to Friday
Work Location: In person
Application deadline: 2024-07-05
JOB TERMS: Days, Evenings
APPLY BY: 2024-07-05
How to Apply
Email applications to Community Employment Services ces@algonquincollege.com with the job title in the subject line. Please note, this is an application to participate in an Employment Ontario, Employment Service program and not a paid position with Algonquin College. Resumes of suitable candidates will be presented to the employer.
NOTE: Algonquin College and Community Employment Services are not responsible for the accuracy, validity or authenticity of external job postings or their content. These advertisements are printed as described by the employer. Algonquin College and Community Employment Services do not screen employers or worksites. It is your responsibility, as an employee, to exercise appropriate caution.
Job seekers, contact Community Employment Services Pembroke for assistance with your employment search.
- Posted in
- Pembroke