Employee Learning Moment

Effective Speakers Listen First

Do you want to be an engaging speaker? In this audio- only course from How to Be Awesome at Your Job, international speaker, Julian Treasure shares tactics and techniques that improve how you communicate. Julian stresses the importance of learning how to listen first.

This 4:57 min audio clip, Effective Speakers Listen First, is a segment from the 34 min LinkedIn Learning course, How to Speak So People Want to Listen.

Have questions? Suggestions for employee learning? Contact the Centre for Organizational Learning.

Save Time with Mail Merge in Word

Need to create and address emails, letters, envelopes, or labels in bulk? Mail Merge is a key feature in Microsoft Word that speeds up and simplifies this process. Many people assume Mail Merge is complicated and reserved for power uses. Not so! In this mini course, Jess Stratton steps through how to create and address hundreds of emails, letters, and labels in seconds with this powerful feature.

This 1:19 video clip, How does Mail Merge Work is a snapshot from the 24 min LinkedIn Learning course, Word: Mail Merge for Beginners.

Have questions? Suggestions for employee learning? Contact the Centre for Organizational Learning.

Remote Work and Accessibility

There’s no doubt, change is the new norm. Focusing on our changing workplaces, Microsoft research found professionals with disabilities were almost twice as vulnerable to job losses, more than twice as likely to seek reskilling, particularly when it comes to roles in the tech sector, low discoverability of accessibility tools was specifically cited in the research contributing to these outcomes.

The global requirement to work from home we lived through in 2020 brought a unique opportunity to create a new and better future of work.

This 3:10 min video clip, Remote work and accessibility, will shed light on how our remote work practices effect our colleagues with disabilities. This video is a segment of the 51 min LinkedIn Learning Course, Digital Accessibility for the Modern Workplace.

Have questions? Suggestions for employee learning? Contact the Centre for Organizational Learning.

Sleep! Our Super Power

You can’t outsource sleep and you cannot negotiate it- Sleep has a powerful impact on everything you do while you’re awake. So why not build habits to optimize your sleep and live your best life? Learn how to make sleep a priority and take steps to achieve sleep wellness. The Sleep Ambassador, Nancy Rothstein, shares tips for optimizing sleep and performing at your best in work and life in this short introductory video clip.

Learn how to prioritize sleep, assess your sleep, create the right sleep environment, and adopt strategies to fall asleep and stay asleep. Nancy offers concrete, practical advice based on research and science- so you can master sleep as your superpower.

Have questions? Suggestions for employee learning? Contact the Centre for Organizational Learning.

Introducing FLOW into your Daily Life for Success

In this 1:14 minute video clip you will be introduced to the concept of flow into your daily life. This can help create the optimal mindset for success. In this course, expert Christina Vo shows you how to build effective habits to harness the power of flow in all aspects of life.

Follow along as Christina clarifies the concept of flow; how to get yourself into the flow state; and how guides, such as meditation and reflection can help you connect with your flow state.

Have questions? Suggestions for employee learning? Contact the Centre for Organizational Learning.

Study Skills Fundamentals

Good Study habits are essential to retain information better. In this 54 second introduction video, Paul Nowak offers tips for improving your reading speed and comprehension, note taking systems, committing the learning to memory, and even taking tests. The information in this course is appropriate for all levels of learners, from grade school and grad students to full-time members of the workforce. Start watching now- you’ll never approach studying the same way again.

Have questions? Suggestions for employee learning? Contact the Centre for Organizational Learning.

Enhancing Your Customer Service Skills

What do you do when faced with a customer who’s fuming over a delay, cancellation, or objection to a policy? How can you adequately address their issue when your interaction starts off on such a sour note? In this short 1:26 video, Myra Golden shares an introduction to various approaches that can help you reframe such conversations and use your words and actions in positioning skills to put a positive slant on an otherwise negative situation. Learn how to use empathy and pacing to foster a sense of connection with customers. Discover the words and phrases to avoid in customer service, how to use partnership language to leave people feeling heard and satisfied, and how to properly apologize.

Have questions? Suggestions for employee learning? Contact the Centre for Organizational Learning.

Yoga Zombie Arms

Conditions like tennis elbow and carpal tunnel can be a result of repetitive and long-term mouse and keyboard use. This 3-min video clip will guide you through some exercises that help prevent the common pains that plague people who work at desks and computers. Happier wrists and hands are the immediate result.

If you liked these exercises and would like to learn more Yoga moves, consider joining fellow Algonquin Employees and Learners for Monday Lunchtime Yoga (in person or via zoom). Presented by Algonquin’s Health Services and Spiritual Centre.

Have questions? Suggestions for employee learning? Contact the Centre for Organizational Learning.

Convert a Word or PDF form or Quiz to Microsoft Forms

Did you know? You can import and convert your existing Word or PDF surveys or quizzes, on your local hard drive, directly into Microsoft Forms. You can also review and edit the form or quiz in Microsoft Forms before you send it out!

Go to the Microsoft Support page to learn more.

New to Microsoft Forms? Check out the Microsoft Forms Essential Training offered through LinkedIn Learning.

Have questions? Suggestions for employee learning? Contact the Centre for Organizational Learning.

Embracing Unexpected Change-Creating Perspective

When we’re caught off guard by a job loss or the crumbling of a personal relationship, it can be tough to move forward. But while we can’t avoid these kinds of unexpected changes, we can control how we deal with them. In this short course, Dr. Todd Dewett explains how you can harness the power of change for your benefit and the benefit of those around you.

Learn how to put change in the proper context, create the right perspective , and ultimately become more resilient.

This 3:14 min video clip will jump right to how to create perspective when dealing with unexpected change. But if you have the time, consider watching the full 14:14 minute course on Embracing Unexpected Change.

Have questions? Suggestions for employee learning? Contact the Centre for Organizational Learning.