Empowerment

Leadership begins with emotional intelligence (EQ) and Self-Awareness. Self-Awareness of yourself, of others and of the outside world around you. This is called, The Triad of Awareness. These skills, along with open awareness and cognitive control can create a more confident and effective leader.

This 49 second audio clip, The Triad of Awareness, is a segment from the 6:30 min LinkedIn Learning course, The Neuroscience of Emotional Intelligence and Self Awareness.

Have questions? Suggestions for employee learning? Contact the Centre for Organizational Learning.

If you’ve ever wanted to build artificial intelligence (AI) in your work or your business, there’s never been a better time thanks to Generative AI. This 1:04 minute introductory video will provide a better understanding of the basics of how this application works on a massive AI model called GPT, to help you get the most out of this new technology.

Continue this learning path to discover associated beneficial applications for using Chat GPT including how you can use AI in your organization, common business applications, and data privacy and ownership considerations.

Are you seeking an opportunity to discuss Chat GPT with AC colleagues? If ‘yes’, please enroll in the May 4th “Chat about Chat GPT” Lunch and Learn (12-1 p.m.) with session facilitators: Stephen Abraham, Julia Huckle, Dmitri Priven, and Rebecca Wakelin.

Looking for ways to lead with vision within your own circles of influence? Watch this 3:24 min video clip to discover how you can build your personal vision and gain the skills and tools to support your team, department or school.

Interested in learning more? Join us this morning as we mark International Women’s Day with the Right Honourable Michaelle Jean, 27th Governor General, Commander-in-Chief of Canada as our keynote speaker!

Only online registration is still available for this event. You can register here or watch the livestream!

Have questions? Suggestions for employee learning? Contact the Centre for Organizational Learning.

Find greater meaning, well-being, and productivity by learning how to interact with others across differences. In this 5 min video clip, explores the impact of our cultural lens on our daily relations and how to counter bias in our words and actions.

Have questions? Suggestions for employee learning? Contact the Centre for Organizational Learning.

There’s no doubt, change is the new norm. Focusing on our changing workplaces, Microsoft research found professionals with disabilities were almost twice as vulnerable to job losses, more than twice as likely to seek reskilling, particularly when it comes to roles in the tech sector, low discoverability of accessibility tools was specifically cited in the research contributing to these outcomes.

The global requirement to work from home we lived through in 2020 brought a unique opportunity to create a new and better future of work.

This 3:10 min video clip, Remote work and accessibility, will shed light on how our remote work practices effect our colleagues with disabilities. This video is a segment of the 51 min LinkedIn Learning Course, Digital Accessibility for the Modern Workplace.

Have questions? Suggestions for employee learning? Contact the Centre for Organizational Learning.

Good Study habits are essential to retain information better. In this 54 second introduction video, Paul Nowak offers tips for improving your reading speed and comprehension, note taking systems, committing the learning to memory, and even taking tests. The information in this course is appropriate for all levels of learners, from grade school and grad students to full-time members of the workforce. Start watching now- you’ll never approach studying the same way again.

Have questions? Suggestions for employee learning? Contact the Centre for Organizational Learning.

What do you do when faced with a customer who’s fuming over a delay, cancellation, or objection to a policy? How can you adequately address their issue when your interaction starts off on such a sour note? In this short 1:26 video, Myra Golden shares an introduction to various approaches that can help you reframe such conversations and use your words and actions in positioning skills to put a positive slant on an otherwise negative situation. Learn how to use empathy and pacing to foster a sense of connection with customers. Discover the words and phrases to avoid in customer service, how to use partnership language to leave people feeling heard and satisfied, and how to properly apologize.

Have questions? Suggestions for employee learning? Contact the Centre for Organizational Learning.

In this introductory 2:04 min video clip, you will be introduced to leadership through the lens of inclusion, innovation and creativity to produce higher performance, increase employee engagement, fuel innovation and creativity, increase retention, and positively impact the customer service experience. Global workforce management expert Dr. Shirley Davis walks us through the benefits of inclusive leadership including the positive impacts it can have on employee engagement, innovation, and creativity while leveraging the diverse talents of all organizational contributors. You are encouraged to engage in the insightful video series (total 1 hour of short video recordings) to : explore the importance and impact of Inclusive Leadership; to review the Inclusive Leadership Model (The 6 C’s and Competencies): and best practices for inclusive organizations.

Have questions? Suggestions for employee learning? Contact the Centre for Organizational Learning.

Do you have a hard time focusing and getting through your to-do list without losing time to distractions? You’re not alone. Check out this 1:58 min video clip to help you realize your ultimate superpower! No, we won’t tell you, you have to watch!

Hint: Don’t stop at this video, there is more helpful advice through the larger course “Get More Done in Less Time”.

Have questions? Suggestions for employee learning? Contact the Centre for Organizational Learning.

Feeling connected and focusing on others can help us create a deeper meaning and sense of belonging within ourselves. Listen to this 2:23 min audio clip to learn how helping others can help you heal your mind.

Hint: This is just one of a series of 10 short audio recordings that have been adapted from the podcast, ‘How to Be Awesome at Your Job.’ You might want to check them all out!

Have questions? Suggestions for employee learning? Contact the Centre for Organizational Learning.