Frequently Asked Questions

I bought a parking pass, but when I arrive my lot is full, what should I do?

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How do I purchase a parking permit?

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How does the parking permit wait list work and how can I join it?

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What happens if I do not have a permit when I park? Will I receive a parking violation?

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Can I park in any lot now that I don’t have to display my permit?

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What if I own more than one vehicle?

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What if I have a loaner vehicle or a rental car?

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Do I need to display my receipt from the pay station in my vehicle?

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I can’t go online to buy my permit. What are my options?

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When will my parking permit be delivered?

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I’m having some trouble purchasing my permit online. Any tips?

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Can I park for free on evenings and weekends?

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I got a ticket! What do I do?

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How much do permits cost? What’s the least expensive option?

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How can I change my licence plate information?

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Can I park overnight?

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I am living in Residence. Where am I supposed to park?

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Can I get a refund for my permit?

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My question isn’t here, how can I get help?

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I don’t need my permit, can I sell it to someone?

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I have an accessible parking permit. Where can I park?

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What are the Parking Office hours?

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I’m a continuing education student and in the past, parking was part of my student fees. Do I have to pay now?

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Where does my parking money go?

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Why do you charge for evening and weekend parking?

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What are other ways I can get to campus other than driving?

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I have a P8, P9 or P10 parking permit. Do I also have to pay for evenings and weekends?

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I’m attending a joint program with Ottawa U/Carleton University and I have a parking permit for their institution. Do I need to buy a parking permit for my classes at Algonquin College?

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Why does Honk Mobile charge a service charge?

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Can I Pay Cash for Parking?

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