Office Administration - General

Play a central role in operational success - explore a career in office administration.

  • Based in the nation's capital, the program maintains a close working relationship with many government departments including Global Affairs Canada, Canada Revenue Agency, and The Privy Council
  • After graduating, this flexible one-year program gives you the option to pursue a specialized education by taking one of Algonquin College's Office Administration diploma programs
  • Experience is gained through a hands-on learning project in the first semester, and you will continue to develop those skills in your second semester

Program Availability and Schedule

Availability

Open

Closed

Waitlisted

Start Term

Availability

Competitive?

Winter 2025

January

No

March

No

Spring 2025

May

No

July

No

Winter 2026

January

No

March

No

Spring 2026

May

No

July

No

This program offers bi-monthly intakes, starting twice per term, so you can start or continue learning without missing a beat. See full details about our offerings in September, November, January, March, May, and July.

Schedule

Winter 2024
Level 01
Spring 2024
Level 02
Spring 2024
Level 01
Fall 2024
Level 02
Fall 2024
Level 01
Winter 2025
Level 02
Winter 2025
Level 01
Spring 2025
Level 02
Spring 2025
Level 01
Fall 2025
Level 02

Program Summary

Credential

Ontario College Certificate (See overview for details)

Program Code

Area of Interest

Business

Other Campuses

The one-year Office Administration - General Ontario College Certificate program provides the knowledge and skills that prepare you for a rewarding office administration career.

Develop both theoretical and applied skills during various simulated office situations. Practise conducting administrative procedures and producing industry-standard documents. Enhance your ability to use digital tools by conducting research and mastering Microsoft Office applications and other industry-standard software packages....(read more)

Overview

Play a central role in operational success - explore a career in office administration.

The one-year Office Administration - General Ontario College Certificate program provides the knowledge and skills that prepare you for a rewarding office administration career.

Develop both theoretical and applied skills during various simulated office situations. Practise conducting administrative procedures and producing industry-standard documents. Enhance your ability to use digital tools by conducting research and mastering Microsoft Office applications and other industry-standard software packages.

After graduating, this flexible one-year program gives you the option to pursue a specialized education by taking one of Algonquin College's Office Administration diploma programs. Earn a diploma after completing one more year of studies in either the Executive (available online) or Health Services (available on campus) specializations. With each option you graduate with essential office skills, as well as critical skills for success, such as resourcefulness, responsibility, creative thinking, and problem solving.

Graduates may find employment opportunities in a variety of entry-level support staff or administration positions in both public and private sectors.

SUCCESS FACTORS

This program is well-suited for students who:

  • Enjoy working in an office environment.
  • Have an interest and aptitude in computer and technology applications and enjoy a hands-on approach to learning.
  • Enjoy working independently and in a diverse team environment.
  • Are well organized and pay attention to detail.
  • Work effectively under time constraints.
  • Have the ability to work at a computer for extended periods of time.

Courses

Read this before applying:

This program is undergoing changes for the 20/21 academic year. If you began this program prior to Fall 2020, please refer to the Academic Planner or Archived Program Information to confirm the courses required for your Program of Study version.

OnlineDistance Education   On campus: On Campus
Course
Number
HoursCourse NameWinter
Level: 01
ENL196242.0English Fundamentals

ENL1962 English Fundamentals

Students develop language skills necessary to promote success in program courses and, ultimately, business careers. Students achieve correctness and mastery in writing sentences appropriate to a business environment through the study of English language usage, grammar, mechanics, and style. Skills acquired in these areas enable students to demonstrate competence in composing, editing, and proofreading written messages.

This course is part of a complete program of study, individual course registration is not available.

Distance Education
OFF232642.0Digital WorkspACE Applications

OFF2326 Digital WorkspACE Applications

In our rapidly evolving workspace environment, efficient use of computers and office productivity tools is essential for the timely completion of assigned tasks. Beginning with the operating system, students develop a range of valuable skills to manage daily work-flow including file management, digital communication tools, calendar management, and a variety of collaboration applications.

This course is part of a complete program of study, individual course registration is not available.

Distance Education
OFF233528.0Presentation Applications

OFF2335 Presentation Applications

Efficient use of presentation applications is vital in today's workplace. Students develop presentation software skills through a series of activities and practical tests, increasing abilities with presentation software. Emphasis is placed on following instructions, proofreading, and using software functions correctly.

This course is part of a complete program of study, individual course registration is not available.

Distance Education
OFF233870.0Administrative Skills and Procedures

OFF2338 Administrative Skills and Procedures

Although tools and techniques may change, the role of the administrative professional remains a valuable asset in all types of organizations. With the increase in technology, the human touch remains a cornerstone of business interactions and achievement of goals. Topics explored include support staff responsibilities, time management, front-line reception and public relations, cultural diversity, records management, postal and courier services, reference sources, office organization and layout, ergonomics, time, work, and resource management, teamwork and problem solving, telecommunication techniques, services and equipment. Practical assignments and case studies examine both the organization and dissemination of oral and written communication.

This course is part of a complete program of study, individual course registration is not available.

Distance Education
OFF233970.0Document Production and Keyboarding 1

OFF2339 Document Production and Keyboarding 1

The ability to produce documents that meet acceptable Canadian business standards is an essential skill in today's office environment. Applying ergonomic techniques, students develop touch keyboarding skills creating and formatting documents for business-related correspondence. Emphasis is placed on accuracy, ability to follow instructions, proofreading and editing, and the correct use of software functions. Students learn to touch-key the alphabet and numbers, developing keyboarding accuracy and speed to meet productivity standards.

This course is part of a complete program of study, individual course registration is not available.

Distance Education
QUA222742.0Business Math Foundations

QUA2227 Business Math Foundations

Students review the essentials of business mathematics. Ratio, proportion and percent are covered. Students also study payroll-type applications. Students study mark-up and mark-downs, cost-volume-profit analysis, simple and compound interest, compute measures of central tendency and dispersion.

This course is part of a complete program of study, individual course registration is not available.

Distance Education
Level: 02
ACC220756.0Bookkeeping

ACC2207 Bookkeeping

The ability to accurately record day-to-day transactions is an essential skill for bookkeepers and office administration staff. Students complete the full accounting cycle from identifying and recording business transactions through to the preparation of financial statements using Generally Accepted Accounting Principles (GAAP). Activities focus on the manual preparation of accounting records.

This course is part of a complete program of study, individual course registration is not available.

Distance Education
ENL1813B42.0Communications I

ENL1813B Communications I

Communication remains an essential skill sought by employers, regardless of discipline or field of study. Using a practical, vocation-oriented approach, students develop stronger grammar and business-writing skills to become effective business communicators. Through a combination of lectures, exercises, and independent learning, students practise writing, speaking, reading, listening, locating and documenting information, and using technology to communicate professionally. Students develop and strengthen communication skills that contribute to success in both educational and workplace environments.

This course is part of a complete program of study, individual course registration is not available.

Distance Education
OFF230056.0Advanced Word Processing

OFF2300 Advanced Word Processing

Efficient use of computers and office productivity tools is essential for the timely completion of assigned tasks in the workplace. Students continue to develop their skills with office productivity tools. Through a series of activities and practical tests, students enhance their abilities with advanced word processing functions, ensuring that they are following instructions, proofreading and using software functions correctly.

This course is part of a complete program of study, individual course registration is not available.

Distance Education On Campus
OFF234070.0Document Production and Keyboarding 2

OFF2340 Document Production and Keyboarding 2

Business documents represent proof of an organization's communications and transactions and, as such, must be produced in an efficient and consistent manner. Students further develop productivity rates with an emphasis on following instructions, proofreading and editing, and correct use of software functions. Students create, edit, and format formal reports and more complex business correspondence. Students continue to build on the keyboarding skills developed in level 1, increasing their accuracy and speed using an automated software application to meet productivity standards.

Pre-requisites: OFF2339

This course is part of a complete program of study, individual course registration is not available.

Distance Education Blank Icon
OFF239556.0Spreadsheet Applications (Oa)

OFF2395 Spreadsheet Applications (Oa)

A spreadsheet application's ability to automate mathematical calculations has ensured it is one of the most popular types of business applications in the modern office. Students produce and format professional looking spreadsheets that include basic and complex mathematical formulas. In addition, the data in these spreadsheets are transformed into charts and tables in order to summarize, analyze, manipulate, and share spreadsheet data more effectively.

This course is part of a complete program of study, individual course registration is not available.

Distance Education Blank Icon
General Education Elective: choose 1
AST200042.0Introduction to Astronomy

AST2000 Introduction to Astronomy

What can the sky tell us about our place in the universe, and how life began? This introductory course to astronomy will teach students indigenous and Western constellations in the sky, as well as introduce them to the major planets. Students will act as beginning astronomers and engineers by performing sketches, doing research on astronomy topics, and learning about missions to Mars that are on the hunt for signs of life.

This course is part of a complete program of study, individual course registration is not available.

Distance Education Blank Icon
COR173742.0Psychopathology - an Introduction to Mental Illnesses

COR1737 Psychopathology - an Introduction to Mental Illnesses

Emphasis is on the study of signs and symptoms of the major mental illnesses, including bipolar disorder, major depression, schizophrenia and personality disorders. Additionally, there are discussions about eating and sleeping disorders, stress and post-traumatic stress disorder.

This course is part of a complete program of study, individual course registration is not available.

Distance Education Blank Icon
DSN210045.0Design Thinking

DSN2100 Design Thinking

Design Thinking uses a designer mindset to produce business innovations in products and services, with a focus on deep understanding of and empathy with the people who use them. Following a holistic innovation process for an area of interest or organization, students build an initial business case and apply design thinking and creative problem-solving strategies to make innovation a sustainable practice.

This course is part of a complete program of study, individual course registration is not available.

Distance Education Blank Icon
ENL000942.0Introduction to Children's Literature

ENL0009 Introduction to Children's Literature

This course introduces students to various texts and sources in the domain of Children's Literature, and gives students the opportunity to discuss the many genres, issues and theories that pervade the field, while simultaneously helping them gain practice analyzing literature for children with various critical literary elements in mind.

This course is part of a complete program of study, individual course registration is not available.

Blank Icon Blank Icon
ENL001042.0Science Fiction

ENL0010 Science Fiction

Science fiction addresses key concerns that are not restricted to the imaginative worlds depicted in fiction; rather, science fiction uses alien settings, strange worlds, alternate timelines, or virtual environments as a way of exploring contemporary issues. Over the course of exploring the various issues contained in these fictions, the various movements of science fiction will be explored to provide a broader sense of the genre's development from its earliest to its most current forms; in addition, terminology will be introduced so, by the end of the course, students will have a broader understanding of science fiction's historical and thematic terrain.

This course is part of a complete program of study, individual course registration is not available.

Blank Icon Blank Icon
ENV500442.0Waste-Free Ontario

ENV5004 Waste-Free Ontario

Ontario continues to generate more and more waste; historically, three quarters of this waste has been discarded. In this course, learners are introduced to the tremendous environmental and economic opportunities that exist to embrace resource conservation ideology and a circular economy - a system in which products are never discarded, but reused, recycled and reintroduced into new products. With interactive activities, videos, and gaming; learners identify concepts and technologies to make informed decisions regarding waste management. Learners reflect on material learned, connect it to their own personalized industry or interest, and locate innovation and entrepreneurship opportunities.

This course is part of a complete program of study, individual course registration is not available.

Distance Education Blank Icon
FAM100340.0Psychology of Learning

FAM1003 Psychology of Learning

Students explore how individuals acquire knowledge and skills and how environments influence the learning process. Through examination of different theories from both historical and current perspectives, students develop an understanding of how learning is influenced by developmental, psychological and social elements. Students use real life experiences to identify how these theories can be used to support learning and development within continuously changing environments.

This course is part of a complete program of study, individual course registration is not available.

Distance Education Blank Icon
GED002142.0Disability in Arts: Portrayals and Identity

GED0021 Disability in Arts: Portrayals and Identity

All forms of art have a powerful influence on our perceptions. Students describe and explore through case studies a range of disabilities and their unique features. Using arts, enquiry and discussion, students critique historical and modern-day portrayals of individuals with disabilities. Students consider the attitudes and social barriers that individuals with disabilities face, and focus on the link between the formation of cultural identity and the arts.

This course is part of a complete program of study, individual course registration is not available.

Distance Education Blank Icon
GED002242.0Positive Psychology: the Science of Happiness and Well-Being

GED0022 Positive Psychology: the Science of Happiness and Well-Being

While fulfillment and well-being mark some people's lives, many others remain dissatisfied with life. Positive Psychology is concerned with explaining how individuals and communities flourish through the scientific exploration of happiness, optimal human functioning, and civic engagement. The field of Positive Psychology has the objective of making life more satisfying and meaningful through interventions that promote and develop qualities such as self-knowledge, learned optimism, gratitude, mindfulness, resilience, and community connection. Students participate in both interactive lectures and on-line discussions, maintain weekly journals, and develop personal strengths through direct engagement with well-being initiatives.

This course is part of a complete program of study, individual course registration is not available.

Distance Education Blank Icon
GED220042.0Free Speech and the Challenge of Social Media

GED2200 Free Speech and the Challenge of Social Media

This course will allow students to explore social media and its effects on free speech and public discourse in contemporary society. It will cover the philosophical foundations of free speech, the legal and institutional expressions of free speech in modern democracies, the characteristics of social media infrastructure, how our society's free speech is being influenced if not transformed by this infrastructure, and perspectives on the need, or not, for regulatory fixes advanced from different viewpoints.

This course is part of a complete program of study, individual course registration is not available.

Distance Education Blank Icon
GED500742.0Transatlantic Slavery and Its Abolition

GED5007 Transatlantic Slavery and Its Abolition

The effects of transatlantic slavery, which began in the 15th century and was not abolished until the 19th, are still present in contemporary social, political and economic systems. In this course, students are provided with a chronological understanding of the transatlantic slave trade that charts: 1) its creation and its economic underpinnings in European and American power and wealth; 2) the resistance to slavery and its eventual abolition; and 3) the afterlife of slavery in the present day. Through class discussion, examination of academic and non-academic literature, and analysis of images and videos, students will be introduced to the history and continuing legacy of the transatlantic slave trade.

This course is part of a complete program of study, individual course registration is not available.

Distance Education Blank Icon
GED501042.0The Fungus Among Us

GED5010 The Fungus Among Us

Understanding fungi is critical for a more complete picture of both natural history, as well as historical and current human affairs. Students learn the major groups of fungi most of which are beneficial to humans. Students learn the influence of fungi on historical and cultural activities including art and food. Students also examine the direct involvement of fungi on industrial processes and current medical and biotechnological processes. Students explore the role of fungi as it relates to soil fertility and best practices in agriculture and environmental sustainability. Students will connect fungi to the world around them.

This course is part of a complete program of study, individual course registration is not available.

Distance Education Blank Icon
GED530142.0On Death, Dying and Medical Assistance in Dying (Maid)

GED5301 On Death, Dying and Medical Assistance in Dying (Maid)

Though death is an immutable consequence of life, society's attitudes and reactions to it have been ever-changing. The viewpoint that life is sacrosanct, to be protected at all costs, is now being challenged by individuals demanding greater control of their quality of life, including the right to die. An historical overview of attitudes towards death will be examined, with a focus on the growing acceptability of medical assistance in dying (MAID), and the reasons behind this movement (demographics, economics, medicine). This course, through discussion of differing social perspectives, government legislation, case studies, research, images and videos will provide students a greater understanding of society's past and present approaches to death.

This course is part of a complete program of study, individual course registration is not available.

Distance Education Blank Icon
GED710542.0Professionalism and Ethics

GED7105 Professionalism and Ethics

Professionalism and ethics are the foundation for those preparing for leadership roles in the workplace, community and educational settings. By exploring the different facets of leadership theory and ethical dilemmas, students develop decision making, judgment, and personal value positions that form the basis for the examination of professional conduct and personal accountability.

This course is part of a complete program of study, individual course registration is not available.

Distance Education Blank Icon
GEO001242.0Foreign Landscapes and Their Inhabitants

GEO0012 Foreign Landscapes and Their Inhabitants

Understanding the natural environment and the geological features and landscapes that shape our world is vital for students to have a greater understanding and respect for others by being more globally and culturally aware. The transformation of Earth as we know it has been a 4.5 billion year marvel in the making. The ever-changing continents, oceans, seas, and geographic landforms continue to reshape our world. Through the exploration of the unique landscapes of Earth and the examination of the geographic distribution of populations, countries, and regions of the world, students will use virtual field trips, case studies, and web quests to enhance their sense of global community.

This course is part of a complete program of study, individual course registration is not available.

Distance Education Blank Icon
MGT234642.0Introduction to E-Business

MGT2346 Introduction to E-Business

Students are provided with tools, skills, an understanding of technology, business concepts and issues that surround the emergence of electronic business. Emphasis is on that part of the Internet known as the World Wide Web (WWW), where such tools as browsers are used. In addition to acquiring basic skills for navigating the Internet, students develop an understanding of the current practices and opportunities in electronic publishing, electronic shopping, electronic distribution and electronic collaboration. Students also explore several of the problems surrounding electronic business and commerce, such as security, authentication, privacy, encryption, safeguarding of intellectual property rights, acceptable use policies and legal liabilities.

This course is part of a complete program of study, individual course registration is not available.

Distance Education Blank Icon
PSI170242.0Government of Canada

PSI1702 Government of Canada

Students explore the Canadian governmental system and consider key principles of democracy and federalism. In addition, students analyze the impact of government on the lives of its citizens, as well as the ways in which citizens and communities affect the government. Finally, students examine the diverse political, national and ideological dynamics of Canadian politics.

This course is part of a complete program of study, individual course registration is not available.

Distance Education Blank Icon
PSY000145.0Co-Dependency as an AddictionCo-Dependency as an Addiction

This course is part of a complete program of study, individual course registration is not available.

Blank Icon Blank Icon
PSY000742.0Cults and Terrorism

PSY0007 Cults and Terrorism

In this course, students will explore the historical evolution and social impact of cults and terrorist groups. Students will learn ways to identify and define cults. Using discussions and active learning approaches, students will examine what motivates cults and terrorist groups with a specific lens towards violent activity. The impact of media and globalization will also be discussed. Students will advance their social and cultural understanding and gain awareness of cults in contemporary society. Students in this course will discuss the validity of historical evidence and research historical interpretations of events using relevant and recent sources.

This course is part of a complete program of study, individual course registration is not available.

Blank Icon Blank Icon
PSY001042.0Criminal Psychology - Psychopathic MindsCriminal Psychology - Psychopathic Minds

This course is part of a complete program of study, individual course registration is not available.

Blank Icon Blank Icon
PSY001442.0Learning, Thinking and Problem Solving

PSY0014 Learning, Thinking and Problem Solving

Psychology is an academic discipline that is concerned with all aspects of human existence, focusing in particular upon human thought, emotion and action. Psychology combines the scientific study of human behaviour and mental processes with the development of therapeutic and practical approaches to human problems and concerns. Psychology is, in addition, a major contributor to the ongoing development of our understanding of human nature more generally. After a brief historical overview, this subject examines psychology as a science. Psychological research and theory making facilitates our understanding of ourselves as individuals and as members of social groups by describing, explaining and predicting how we develop and relate in society, how we create ourselves and our world; applied psychology makes its contribution through efforts to enhance individual development and adaptation within society. Students benefit by gaining an introductory knowledge of psychology that can be applied to their daily lives.

This course is part of a complete program of study, individual course registration is not available.

Distance Education Blank Icon
PSY175442.0Selected Topics in Psychology

PSY1754 Selected Topics in Psychology

In this course, students will learn about some popular topics in psychology including learning, memory, sleep and consciousness, psychological disorders, and social psychology. Through hands-on experiments, case studies, multimedia and demonstrations, students will gain an appreciation for psychology as a social science.

This course is part of a complete program of study, individual course registration is not available.

Blank Icon Blank Icon
SCI220042.0Dynamic Dna: You Are Not Alone

SCI2200 Dynamic Dna: You Are Not Alone

DNA is the recipe book for all living things. This small molecule can tell us about our past, present, and future. It is what makes us all unique and what ties us together. DNA can answer some of life's biggest questions: Where do we come from? How are we made? Can we cure disease? Can we predict the future or change the outcome? In this course, we will examine the spectacular DNA molecule and how it works. Through contemporary articles, research, images, and videos, we will investigate ways in which DNA can be used to predict traits, detect disease, discover ancestry and engineer babies. We will look at DNA's involvement in our evolution, and how we can harness its powers to create superfoods, change a wolf into a pug or clone extinct species. Through a combination of discussion boards, quizzes and assignments, students will discuss DNA history, technology and social attitudes, providing them with a greater understanding of their genetic make-up, both on a personal and global level.

This course is part of a complete program of study, individual course registration is not available.

Distance Education Blank Icon
SSC501242.0Anti-Racism, Discrimination and Equity

SSC5012 Anti-Racism, Discrimination and Equity

Students learn the definition of racism and discrimination, and will be able to identify the various sources of discrimination and racism resulting from cultural values and physical differences between individuals. By identifying racism and discrimination issues in North American society, students learn how to analyze the sociological factors that cause bias and prejudice to surface in our society. The main objective of this course is to enhance sensitivity to and intolerance of mistreatment based on racial or ethnic background and appearance, and to consider how to handle these issues as professional individuals in a pluralistic Canadian society. Students communicate with one another through electronic discussion and learn to appreciate through various readings and assignments the many facets of racism and discrimination. This course will be of interest to workers in health services, education, human resources and business, and those who want to enhance their knowledge and sensitivity to issues of racism and discrimination particularly when communicating with people from other cultures or with physical appearances that differ from their own.

This course is part of a complete program of study, individual course registration is not available.

Distance Education Blank Icon

COURSE DESCRIPTIONS

ENL1962 English Fundamentals

Students develop language skills necessary to promote success in program courses and, ultimately, business careers. Students achieve correctness and mastery in writing sentences appropriate to a business environment through the study of English language usage, grammar, mechanics, and style. Skills acquired in these areas enable students to demonstrate competence in composing, editing, and proofreading written messages.

OFF2326 Digital WorkspACE Applications

In our rapidly evolving workspace environment, efficient use of computers and office productivity tools is essential for the timely completion of assigned tasks. Beginning with the operating system, students develop a range of valuable skills to manage daily work-flow including file management, digital communication tools, calendar management, and a variety of collaboration applications.

OFF2335 Presentation Applications

Efficient use of presentation applications is vital in today's workplace. Students develop presentation software skills through a series of activities and practical tests, increasing abilities with presentation software. Emphasis is placed on following instructions, proofreading, and using software functions correctly.

OFF2338 Administrative Skills and Procedures

Although tools and techniques may change, the role of the administrative professional remains a valuable asset in all types of organizations. With the increase in technology, the human touch remains a cornerstone of business interactions and achievement of goals. Topics explored include support staff responsibilities, time management, front-line reception and public relations, cultural diversity, records management, postal and courier services, reference sources, office organization and layout, ergonomics, time, work, and resource management, teamwork and problem solving, telecommunication techniques, services and equipment. Practical assignments and case studies examine both the organization and dissemination of oral and written communication.

OFF2339 Document Production and Keyboarding 1

The ability to produce documents that meet acceptable Canadian business standards is an essential skill in today's office environment. Applying ergonomic techniques, students develop touch keyboarding skills creating and formatting documents for business-related correspondence. Emphasis is placed on accuracy, ability to follow instructions, proofreading and editing, and the correct use of software functions. Students learn to touch-key the alphabet and numbers, developing keyboarding accuracy and speed to meet productivity standards.

QUA2227 Business Math Foundations

Students review the essentials of business mathematics. Ratio, proportion and percent are covered. Students also study payroll-type applications. Students study mark-up and mark-downs, cost-volume-profit analysis, simple and compound interest, compute measures of central tendency and dispersion.

ACC2207 Bookkeeping

The ability to accurately record day-to-day transactions is an essential skill for bookkeepers and office administration staff. Students complete the full accounting cycle from identifying and recording business transactions through to the preparation of financial statements using Generally Accepted Accounting Principles (GAAP). Activities focus on the manual preparation of accounting records.

ENL1813B Communications I

Communication remains an essential skill sought by employers, regardless of discipline or field of study. Using a practical, vocation-oriented approach, students develop stronger grammar and business-writing skills to become effective business communicators. Through a combination of lectures, exercises, and independent learning, students practise writing, speaking, reading, listening, locating and documenting information, and using technology to communicate professionally. Students develop and strengthen communication skills that contribute to success in both educational and workplace environments.

OFF2300 Advanced Word Processing

Efficient use of computers and office productivity tools is essential for the timely completion of assigned tasks in the workplace. Students continue to develop their skills with office productivity tools. Through a series of activities and practical tests, students enhance their abilities with advanced word processing functions, ensuring that they are following instructions, proofreading and using software functions correctly.

OFF2340 Document Production and Keyboarding 2

Business documents represent proof of an organization's communications and transactions and, as such, must be produced in an efficient and consistent manner. Students further develop productivity rates with an emphasis on following instructions, proofreading and editing, and correct use of software functions. Students create, edit, and format formal reports and more complex business correspondence. Students continue to build on the keyboarding skills developed in level 1, increasing their accuracy and speed using an automated software application to meet productivity standards.

Pre-requisites: OFF2339

OFF2395 Spreadsheet Applications (Oa)

A spreadsheet application's ability to automate mathematical calculations has ensured it is one of the most popular types of business applications in the modern office. Students produce and format professional looking spreadsheets that include basic and complex mathematical formulas. In addition, the data in these spreadsheets are transformed into charts and tables in order to summarize, analyze, manipulate, and share spreadsheet data more effectively.

AST2000 Introduction to Astronomy

What can the sky tell us about our place in the universe, and how life began? This introductory course to astronomy will teach students indigenous and Western constellations in the sky, as well as introduce them to the major planets. Students will act as beginning astronomers and engineers by performing sketches, doing research on astronomy topics, and learning about missions to Mars that are on the hunt for signs of life.

COR1737 Psychopathology - an Introduction to Mental Illnesses

Emphasis is on the study of signs and symptoms of the major mental illnesses, including bipolar disorder, major depression, schizophrenia and personality disorders. Additionally, there are discussions about eating and sleeping disorders, stress and post-traumatic stress disorder.

DSN2100 Design Thinking

Design Thinking uses a designer mindset to produce business innovations in products and services, with a focus on deep understanding of and empathy with the people who use them. Following a holistic innovation process for an area of interest or organization, students build an initial business case and apply design thinking and creative problem-solving strategies to make innovation a sustainable practice.

ENL0009 Introduction to Children's Literature

This course introduces students to various texts and sources in the domain of Children's Literature, and gives students the opportunity to discuss the many genres, issues and theories that pervade the field, while simultaneously helping them gain practice analyzing literature for children with various critical literary elements in mind.

ENL0010 Science Fiction

Science fiction addresses key concerns that are not restricted to the imaginative worlds depicted in fiction; rather, science fiction uses alien settings, strange worlds, alternate timelines, or virtual environments as a way of exploring contemporary issues. Over the course of exploring the various issues contained in these fictions, the various movements of science fiction will be explored to provide a broader sense of the genre's development from its earliest to its most current forms; in addition, terminology will be introduced so, by the end of the course, students will have a broader understanding of science fiction's historical and thematic terrain.

ENV5004 Waste-Free Ontario

Ontario continues to generate more and more waste; historically, three quarters of this waste has been discarded. In this course, learners are introduced to the tremendous environmental and economic opportunities that exist to embrace resource conservation ideology and a circular economy - a system in which products are never discarded, but reused, recycled and reintroduced into new products. With interactive activities, videos, and gaming; learners identify concepts and technologies to make informed decisions regarding waste management. Learners reflect on material learned, connect it to their own personalized industry or interest, and locate innovation and entrepreneurship opportunities.

FAM1003 Psychology of Learning

Students explore how individuals acquire knowledge and skills and how environments influence the learning process. Through examination of different theories from both historical and current perspectives, students develop an understanding of how learning is influenced by developmental, psychological and social elements. Students use real life experiences to identify how these theories can be used to support learning and development within continuously changing environments.

GED0021 Disability in Arts: Portrayals and Identity

All forms of art have a powerful influence on our perceptions. Students describe and explore through case studies a range of disabilities and their unique features. Using arts, enquiry and discussion, students critique historical and modern-day portrayals of individuals with disabilities. Students consider the attitudes and social barriers that individuals with disabilities face, and focus on the link between the formation of cultural identity and the arts.

GED0022 Positive Psychology: the Science of Happiness and Well-Being

While fulfillment and well-being mark some people's lives, many others remain dissatisfied with life. Positive Psychology is concerned with explaining how individuals and communities flourish through the scientific exploration of happiness, optimal human functioning, and civic engagement. The field of Positive Psychology has the objective of making life more satisfying and meaningful through interventions that promote and develop qualities such as self-knowledge, learned optimism, gratitude, mindfulness, resilience, and community connection. Students participate in both interactive lectures and on-line discussions, maintain weekly journals, and develop personal strengths through direct engagement with well-being initiatives.

GED2200 Free Speech and the Challenge of Social Media

This course will allow students to explore social media and its effects on free speech and public discourse in contemporary society. It will cover the philosophical foundations of free speech, the legal and institutional expressions of free speech in modern democracies, the characteristics of social media infrastructure, how our society's free speech is being influenced if not transformed by this infrastructure, and perspectives on the need, or not, for regulatory fixes advanced from different viewpoints.

GED5007 Transatlantic Slavery and Its Abolition

The effects of transatlantic slavery, which began in the 15th century and was not abolished until the 19th, are still present in contemporary social, political and economic systems. In this course, students are provided with a chronological understanding of the transatlantic slave trade that charts: 1) its creation and its economic underpinnings in European and American power and wealth; 2) the resistance to slavery and its eventual abolition; and 3) the afterlife of slavery in the present day. Through class discussion, examination of academic and non-academic literature, and analysis of images and videos, students will be introduced to the history and continuing legacy of the transatlantic slave trade.

GED5010 The Fungus Among Us

Understanding fungi is critical for a more complete picture of both natural history, as well as historical and current human affairs. Students learn the major groups of fungi most of which are beneficial to humans. Students learn the influence of fungi on historical and cultural activities including art and food. Students also examine the direct involvement of fungi on industrial processes and current medical and biotechnological processes. Students explore the role of fungi as it relates to soil fertility and best practices in agriculture and environmental sustainability. Students will connect fungi to the world around them.

GED5301 On Death, Dying and Medical Assistance in Dying (Maid)

Though death is an immutable consequence of life, society's attitudes and reactions to it have been ever-changing. The viewpoint that life is sacrosanct, to be protected at all costs, is now being challenged by individuals demanding greater control of their quality of life, including the right to die. An historical overview of attitudes towards death will be examined, with a focus on the growing acceptability of medical assistance in dying (MAID), and the reasons behind this movement (demographics, economics, medicine). This course, through discussion of differing social perspectives, government legislation, case studies, research, images and videos will provide students a greater understanding of society's past and present approaches to death.

GED7105 Professionalism and Ethics

Professionalism and ethics are the foundation for those preparing for leadership roles in the workplace, community and educational settings. By exploring the different facets of leadership theory and ethical dilemmas, students develop decision making, judgment, and personal value positions that form the basis for the examination of professional conduct and personal accountability.

GEO0012 Foreign Landscapes and Their Inhabitants

Understanding the natural environment and the geological features and landscapes that shape our world is vital for students to have a greater understanding and respect for others by being more globally and culturally aware. The transformation of Earth as we know it has been a 4.5 billion year marvel in the making. The ever-changing continents, oceans, seas, and geographic landforms continue to reshape our world. Through the exploration of the unique landscapes of Earth and the examination of the geographic distribution of populations, countries, and regions of the world, students will use virtual field trips, case studies, and web quests to enhance their sense of global community.

MGT2346 Introduction to E-Business

Students are provided with tools, skills, an understanding of technology, business concepts and issues that surround the emergence of electronic business. Emphasis is on that part of the Internet known as the World Wide Web (WWW), where such tools as browsers are used. In addition to acquiring basic skills for navigating the Internet, students develop an understanding of the current practices and opportunities in electronic publishing, electronic shopping, electronic distribution and electronic collaboration. Students also explore several of the problems surrounding electronic business and commerce, such as security, authentication, privacy, encryption, safeguarding of intellectual property rights, acceptable use policies and legal liabilities.

PSI1702 Government of Canada

Students explore the Canadian governmental system and consider key principles of democracy and federalism. In addition, students analyze the impact of government on the lives of its citizens, as well as the ways in which citizens and communities affect the government. Finally, students examine the diverse political, national and ideological dynamics of Canadian politics.

PSY0007 Cults and Terrorism

In this course, students will explore the historical evolution and social impact of cults and terrorist groups. Students will learn ways to identify and define cults. Using discussions and active learning approaches, students will examine what motivates cults and terrorist groups with a specific lens towards violent activity. The impact of media and globalization will also be discussed. Students will advance their social and cultural understanding and gain awareness of cults in contemporary society. Students in this course will discuss the validity of historical evidence and research historical interpretations of events using relevant and recent sources.

PSY0014 Learning, Thinking and Problem Solving

Psychology is an academic discipline that is concerned with all aspects of human existence, focusing in particular upon human thought, emotion and action. Psychology combines the scientific study of human behaviour and mental processes with the development of therapeutic and practical approaches to human problems and concerns. Psychology is, in addition, a major contributor to the ongoing development of our understanding of human nature more generally. After a brief historical overview, this subject examines psychology as a science. Psychological research and theory making facilitates our understanding of ourselves as individuals and as members of social groups by describing, explaining and predicting how we develop and relate in society, how we create ourselves and our world; applied psychology makes its contribution through efforts to enhance individual development and adaptation within society. Students benefit by gaining an introductory knowledge of psychology that can be applied to their daily lives.

PSY1754 Selected Topics in Psychology

In this course, students will learn about some popular topics in psychology including learning, memory, sleep and consciousness, psychological disorders, and social psychology. Through hands-on experiments, case studies, multimedia and demonstrations, students will gain an appreciation for psychology as a social science.

SCI2200 Dynamic Dna: You Are Not Alone

DNA is the recipe book for all living things. This small molecule can tell us about our past, present, and future. It is what makes us all unique and what ties us together. DNA can answer some of life's biggest questions: Where do we come from? How are we made? Can we cure disease? Can we predict the future or change the outcome? In this course, we will examine the spectacular DNA molecule and how it works. Through contemporary articles, research, images, and videos, we will investigate ways in which DNA can be used to predict traits, detect disease, discover ancestry and engineer babies. We will look at DNA's involvement in our evolution, and how we can harness its powers to create superfoods, change a wolf into a pug or clone extinct species. Through a combination of discussion boards, quizzes and assignments, students will discuss DNA history, technology and social attitudes, providing them with a greater understanding of their genetic make-up, both on a personal and global level.

SSC5012 Anti-Racism, Discrimination and Equity

Students learn the definition of racism and discrimination, and will be able to identify the various sources of discrimination and racism resulting from cultural values and physical differences between individuals. By identifying racism and discrimination issues in North American society, students learn how to analyze the sociological factors that cause bias and prejudice to surface in our society. The main objective of this course is to enhance sensitivity to and intolerance of mistreatment based on racial or ethnic background and appearance, and to consider how to handle these issues as professional individuals in a pluralistic Canadian society. Students communicate with one another through electronic discussion and learn to appreciate through various readings and assignments the many facets of racism and discrimination. This course will be of interest to workers in health services, education, human resources and business, and those who want to enhance their knowledge and sensitivity to issues of racism and discrimination particularly when communicating with people from other cultures or with physical appearances that differ from their own.

Careers & Pathways

Careers

Graduates are equipped with skills for a variety of entry-level support staff or administrative positions in both public and private sectors.

Pathways

Please note: There may be more pathways available for this program than are listed here. Please use our Pathways search tool to see every option.

Learning Outcomes

The graduate has reliably demonstrated the ability to:

  1. Conduct oneself professionally and adhere to relevant legislation, standards and codes of ethics.
  2. Schedule and coordinate tasks, within specific deadlines and according to set priorities.
  3. Receive, process and distribute communications in the workplace to assist the flow of information.
  4. Operate and provide support related to the use of office equipment and technologies.
  5. Locate, file and retrieve documents and records from a variety of electronic and paper sources to support daily office operations.
  6. Record basic financial information using established document formats, procedures and accounting software.
  7. Produce routine business documents using available technologies and established standards and formats.
  8. Use interpersonal and client service skills to respond to diversity and to support the vision and mission of the organization.
  9. Compile resources as well as services to prepare summary reports.
  10. Select and use information technologies to support communication with internal and external stakeholders.
  11. Assist in the organization and coordination of meetings and travel arrangements.
  12. Identify and apply discipline-specific practices that contribute to the local and global community through social responsibility, economic commitment and environmental stewardship.

Tuition & Fees

2024/2025 Academic Year

Tuition and related ancillary fees for this program can be viewed by using the Tuition and Fees Estimator tool at www.algonquincollege.com/fee-estimator.

Further information on fees can be found by visiting the Registrar's Office website at www.algonquincollege.com/ro.

Fees are subject to change.

Additional program related expenses include:
Books and supplies cost approximately $830 per level. For more information go to https://www.algonquincollege.com/coursematerials.

Admissions Requirements

All applicants must satisfy both College Eligibility and Program Eligibility requirements.

College Eligibility

  • Ontario Secondary School Diploma (OSSD) or equivalent. Applicants with an OSSD showing senior English and/or Mathematics courses at the Basic Level, or with Workplace or Open courses, will be tested to determine their eligibility for admission; OR
  • Academic and Career Entrance (ACE) certificate; OR
  • General Educational Development (GED) certificate; OR
  • Mature Student status (19 years of age or older and without a high school diploma at the start of the program). Eligibility may be determined by academic achievement testing for which a fee will be charged.

Program Eligibility

  • English, Grade 12 (ENG4C or equivalent).
  • Applicants with international transcripts must provide proof of the subject-specific requirements noted above and may be required to provide proof of language proficiency. Domestic applicants with international transcripts must be evaluated through the International Credential Assessment Service of Canada (ICAS) or World Education Services (WES).
  • IELTS-International English Language Testing Service (Academic) Overall band of 6.0 with a minimum of 5.5 in each band; OR TOEFL-Internet-based (iBT) Overall 80, with a minimum of 20 in each component: Reading 20; Listening 20; Speaking 20; Writing 20; OR Duolingo English Test (DET) Overall 110, minimum of 110 in Literacy and no score below 95.

Not sure if you meet all of the requirements? Academic Upgrading may be able to help with that: https://www.algonquincollege.com/access/.

Should the number of qualified applicants exceed the number of available places, applicants will be selected on the basis of their proficiency in English.

Application Information

OFFICE ADMINISTRATION - GENERAL
Program Code 0210X09FAO

Applications to full-time day programs must be submitted with official transcripts showing completion of the academic admission requirements through:

ontariocolleges.ca
60 Corporate Court
Guelph, Ontario N1G 5J3
1-888-892-2228

Students currently enrolled in an Ontario secondary school should notify their Guidance Office prior to their online application at www.ontariocolleges.ca.

Applications for Fall Term and Winter Term admission received by February 1 will be given equal consideration. Applications received after February 1 will be processed on a first-come, first-served basis as long as places are available.

International applicants please visit this link for application process information: https://algonquincollege.force.com/myACint/.

For further information on the admissions process, contact:

Registrar's Office
Algonquin College
1385 Woodroffe Ave
Ottawa, ON K2G 1V8
Telephone: 613-727-0002
Toll-free: 1-800-565-4723
TTY: 613-727-7766
Fax: 613-727-7632
Contact: https://www.algonquincollege.com/ro

Additional Information

Program Resources

This program has flexible delivery options.

Courses appearing to be unavailable online (during the registration period) may have substitute courses which are taken instead. If you are a full-time student, you are automatically put into those courses; if you are part-time, please contact your student advisor for the current substitutions and links to these courses.

PLEASE NOTE that in the Office Administration programs there are certain courses where it is mandatory for the students to have a Windows-based computer as some of the software application functions used in the program do not run effectively on other platforms (even when running via Parallels on MAC). MAC laptops and Chromebooks will not be supported in the Office Administration programs.

Prior Learning and Recognition (PLAR):
Students who wish to apply for PLAR need to demonstrate competency at a post-secondary level in all of the course learning requirements. Evidence of learning achievements for PLAR candidates may include a comprehensive challenge examination and/or completion of a portfolio.

Program Progression:
As per policy AA39: Program Progression and Graduation Requirements when students are admitted to a program, they are assigned to the Program of Study that aligns with their start date. If a student takes a break for two or more consecutive terms the Program of Study is reset to align with the current version (when studies are resumed).

Contact

Future Students

For additional information, please contact our Customer Service Representative team at online@algonquincollege.com and they will direct you to the best person to answer your specific questions.

Current Students

For additional information, please reference the AC Online Circle of Care.

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