STRATEGIES FOR FOSTERING CLIENT LOYALTY
Course: CAL5009
Students explore insights and ideas in order to create lasting and genuine customer relationships that withstand the competitive overtures of other companies. They explore the process of developing and sustaining client relationships, building emotional connections and creating remarkable experiences. Students learn the art of mitigating non-conventional and challenging relationships by working in team environments and researching techniques of managing conflict.
WINTER 2025 |
Online Learning | Required Books for Online Learning |
Section | Date(s) | Mode | Domestic Fees | Registration |
---|---|---|---|---|
800 | Jan 14 - Apr 22 | Online | $369.20 |
Please Note: Off-shore international students enrolling in online courses will be subject to an international premium fee per course registration.
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