Computer & Peripheral Installation & Repair
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ITS is responsible for the diagnosis and repair of most computer and peripheral equipment at the College. The following list identifies a majority of the equipment that is serviced by ITS:
- Desktops
- Laptops
- Scanners
- Keyboard, mice and other input devices
- Monitors
Note: Printers are managed by The Print Shop. ITS can help you install Papercut and print queues, and help you troubleshoot issues.
If the computer or peripheral is covered under manufacturer or vendor warranty, a pre-negotiated service agreement with the outside provider will be utilized.
Managers can request any of the following items: laptop, desktop, monitor or office phone for their Team. For more information, please see How to submit a Hardware Request or Return
Getting Help
Please visit our Support Community for self help information regarding the services available.
Submit a request: http://help.algonquincollege.com/webtocase
Contact ITS Client Care. Review the following page for a list of locations at all campuses: https://www.algonquincollege.com/its/about-contact-its/#location