Campus Services FAQ

The Campus Store

Does The Campus Store offer Click & Collect?

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I placed an online order to be shipped to my home. When will my order be ready/arrive?

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How do I log into The Campus Store online?

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What are the in-store hours for the Campus Store?

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Card Services

How can I get my AC Card + U-Pass?

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I’m a new student. How do I find my network username and password?

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I lost my AC Card + U-Pass. How do I get a replacement card?

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I just sent in a photo for my AC Card and noticed that my name is wrong in the system. What do I do?

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Why might I need a student ID card (AC Card). Can I wait to get my card?

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Course Materials

What is Booklist and when will I be able to know what books I need?

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How do I access my digital resources after I have purchased them?

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I am a College employee. Who should I contact if I need course materials support?

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I’m having trouble accessing my Booklist. What should I do?

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Food Services

Where can I find information about Meal Plans?

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Where can I eat at the Ottawa campus?

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Lockers

How do I rent a locker?

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Parking

How do I purchase parking on campus?

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Will I need a physical parking permit to park on campus?

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How do I know which parking option is best for me?

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Printing

How can I find out how to print on campus?

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How can I order from The Print Shop?

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