Preparing for Your First Appointment with a Disabilities Counsellor

Once you have registered with CAL, please prepare for your first appointment with your Disabilities Counsellor by following the three steps below.

Step 1: Get to Know CAL Resources

Key Resource Videos

Please watch the three videos or read the “Key Resources Brochure” found below the videos.

What is the Centre for Accessible Learning (CAL)?


The CAL Team Approach


The Letter of Accommodation (LOA)


CAL Learning Strategists


CAL Online Learner Consent and Registration Information

Key Resources Info Sheet (PDF) for Ottawa On-Campus Students

Key Resources Info Sheet (PDF) for Pembroke Students

Step 2: Understand How Your Information is Kept Confidential

Step 3: Prepare for Your First Appointment with a Disabilities Counsellor