Play a key role in operational success - specialize in health services office administration.

The two-year Office Administration - Health Services Ontario College Diploma prepares you for a rewarding career in a variety of health services office environments.

Develop essential theoretical and applied skills for health services by engaging in extensive learning in a simulated office using an Electronic Health Records (EHR) system in a variety of specialties. Provide patient services through file and medical report management, office management, medical billing, patient management, protecting Personal Health Information (PHI) through privacy legislation, interpersonal skills through sensitivity training, medical transcription and terminology, accounting practices.

You also have the opportunity to participate in a health services environment work placement allowing you to practice your skills.

Upon graduation, you may find employment as a medical office assistant in various health services environments such as:

• physicians` offices
• clinics
• hospitals
• residential/longterm-care facilities, and
• allied health professional offices

Graduates of the one-year Office Administration - General Ontario College Certificate program may choose to enroll in this program to specialize their education.

SUCCESS FACTORS

This program is well-suited for students who:

• Have a strong interest in the health care field.
• Have an interest and aptitude in computer and technology applications and enjoy a hands-on approach to learning.
• Enjoy working independently and in a diverse team environment.
• Are well-organized, pay attention to detail, work effectively under time constraints, multitask, and work with minimal supervision.
• Have the ability to work at a computer for extended periods of time.

Careers

Employment opportunities exist in a variety of health service environments, such as physician offices, clinics, allied health professional offices, hospitals, residential care facilities, pharmaceutical companies, health research settings and government.

Pathways

Please use our Pathways tool to search for pathway options.

The graduate has reliably demonstrated the ability to:

1. Conduct oneself professionally and adhere to relevant legislation, standards and codes of ethics.
2. Manage the scheduling, coordination and organization of administrative tasks and workflow within specific deadlines and according to set priorities.
3. Coordinate the collection, analysis, distribution and response to communications in the workplace to facilitate the flow of information.
4. Operate and provide support to others related to the use of office equipment and technologies.
5. Evaluate, establish and administer health records management systems to ensure confidential, secure, accessible and organized electronic and paper records.
6. Produce financial and client billing records for health services by compiling relevant information and using accounting software.
7. Produce health documents and reports using available technologies and applying industry standards.
8. Use interpersonal and client service skills to respond to the diverse needs of clients, their family members and the health care team.
9. Identify and use non-invasive clinical tasks to support effective and efficient health service operations.
10. Identify and apply discipline-specific practices that contribute to the local and global community through social responsibility, economic commitment and environmental stewardship.

Application Information

OFFICE ADMINISTRATION - HEALTH SERVICES
Program Code 0210F01FWO

The first year of the two-year Office Administration - Health Services program is the Office Administration - General program. Students must initially apply to 0210X Office Administration - General. Upon completion of the Office Administration - General program, students who want to continue on to Levels 03 and 04 of the Office Administration - Health Services program may apply directly with the Coordinator.

Applications to full-time day Office Administration - General program must be submitted with official transcripts showing completion of the academic admission requirements through:

ontariocolleges.ca
60 Corporate Court
Guelph, ON N1G 5J3
1-888-892-2228

Applications are available online at www.ontariocolleges.ca.

Applications to the Office Administration- General program for Fall Term and Winter Term admission received by February 1 will be given equal consideration. Applications received after February 1 will be processed on a first-come, first-served basis as long as spaces are available.

International applicants please visit this link for application process information: https://algonquincollege.force.com/myACint/.

For further information on the admissions process, contact:

Registrar`s Office
Algonquin College
1385 Woodroffe Ave
Ottawa, ON K2G 1V8
Telephone: 613-727-0002
Toll-free: 1-800-565-4723
TTY: 613-727-7766
Fax: 613-727-7632
Contact: https://www.algonquincollege.com/ro

Program Resources

PLEASE NOTE: that in the Office Administration programs there are certain courses where it is mandatory for the students to have a Windows-based computer as some of the software application functions used in the program do not run effectively on other platforms (even when running via Parallels on MAC). MAC laptops and Chromebooks will not be supported in the Office Administration programs.

Direct Entry to Second Year:
Students who have completed Algonquin`s Office Administration-General Ontario College Certificate program or equivalent will be admitted directly into second year.

Police Records Check Documentation:
Though not an admission requirement, applicants must note important information listed below regarding Police Record Check program requirements. Students must provide a current Police Records Check for Service with the Vulnerable Sector (PRCSVS) prior to the deadline identified by the department, and students are responsible for any associated costs. If this documentation is not submitted on time, students may not qualify for field placement.

Field Placement Eligibility:
Field placement occurs in the second semester (Level 04) of the program. Hospitals and other placement organizations require Health and Safety, WHMIS and OWHSA training, and in some cases, other approved public health training prior to placements. There are additional costs associated with training that should be anticipated by students, which are not covered by tuition fees. To be eligible for placement, you must submit proof of PRCSVS, and complete immunizations through ParaMed and pay associated costs. ParaMed services are the third-party provider who collects all field placement documentation for the Office Administration - Health Services Program.

To be eligible for Health Services work placement, International students are required by Immigration, Refugees and Citizenship Canada (IRCC) to have a valid Internship Work Permit prior to commencing their work term. Without this document International students are not legally eligible to engage in work in Canada that is part of an academic program. The Internship Work Permit does not authorize international students to work outside the requirements of their academic program.

Students must apply to the Office Administration - General Ontario College Certificate program at www.ontariocolleges.ca.