Contact Us

Need to contact us for support?

The Digital Learning environment team provides assistance to Faculty and Instructors.
We provide assistance for all systems that are part of the Digital Learning Environment.
Our business hours are Monday to Friday from 8:00am to 5:00pm.
Please take a moment to read our How to get assistance page.

Faculty/Instructor Support:

If you can’t find the answer to your question in our Knowledge Base, open a case by emailing Brightspace@algonquincollege.com.
There are other means to reach us for assistance. Please take a few minutes to go through the different ways to request assistance.

Student Support:

Phone: ITS Support Desk (613) 727-4723 ext-5555
Email: 5555@algonquincollege.com
Website: https://www.algonquincollege.com/its/

Support with non-Brightspace technologies:

If your laptop stopped working or if you have a problem with a printer, a whiteboard in a lab, etc.

Phone: ITS Support Desk (613) 727-4723 ext-5555
Email: 5555@algonquincollege.com
Website: https://www.algonquincollege.com/its/