LMS Weekly Update: Brightspace Support and Important Links
Posted on Friday, August 30th, 2019
We Need Your Help
The Brightspace Support team are receiving an extremely high number of support requests (emails, phone calls, walk ins and appointments), and therefore the response time will be increased. If you have already sent an email to us, please know that you are in the queue. We ask that you please don’t send a follow up email, as this generates another ticket in the queue. Also, please check the Brightspace Essentials course for step by step instructions, or ask a colleague professor to share their Brightspace knowledge with you, as you can perform many of the necessary actions as a course instructor.
Important Links for Beginning of the Semester
- Learn how to copy course content from an old course into a new one.
- Learn how to add course content
- Learn how to create activities and assessments (Assignments, Quizzes, discussions boards, etc)
- Brightspace Course Readiness Checklist in the Brightspace Essentials course for steps you need to get your course ready for your students!
Combined Courses
Before asking us to combine courses, please read about the 2 possible ways that we can combine the courses for you and include your preference in your request. It makes it easier and quicker for us, if you already know which option works for you.
Brightspace Support Hours
Brightspace Support is available from 8:00 a.m to 8:00 p.m., Monday to Thursday, and 8:00 a.m. to 5:00 p.m. on Friday. Employees can book an appointment here, walk in to C123, call 613-727-472 ext. 6943, or email brightspace@algonquincollege.com for support.
- Posted in
- Beginning of Semester