AI Opportunities in Retail Shopping Centres

Client	Les Promenades Gatineau
Professor(s)	Zainub Ibrahim No
Program	Bachelor of Hospitality & Tourism Management
Students	Berthe Maleke , Mahder Tesfay , Megane Simo, Dini Ma , Karan Malik

Project Description:

This project investigates the integration of AI within Les Promenades Gatineau shopping center to enhance customer interactions, reduce operational costs, and improve security. By collecting primary data through surveys and discussions with mall visitors and stakeholders, our research aims to provide actionable insights into the benefits and challenges of AI in retail environments. The outcomes are expected to support the mall in its competitive positioning and customer service goals within the Ottawa-Gatineau region.

Contact the Team

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