UTask:Uniting Task Seekers with Providers


Project Summary:

UTask is a web application that connects clients who are seeking service and professionals providing services such as snow shovelling and pet walking in Ottawa and Montreal to meet the demand for effortless and secure interactions.

Client
Professor(s) Howard RosenblumLaura McHugh
Program Computer Engineering Technology
Student Team Members Jack Johnston
Ece Gunaydin
Ayman Mohamed

Project Description:

Founded in 2016 in Quebec by entrepreneur Jemima Gomez and her partners, UTask emerged as a newly developed mobile application. Commencing with a hands-on approach, the founders nourish the platform’s evolution, leading to the launch of an Android application in 2017 aimed at automating critical business operations and streamlining the incorporation of additional service providers. UTask, a recently developed web application, serves as a seamless conduit connecting clients with local service professionals, prioritizing efficiency and user convenience, UTask integrates pivotal features such as an invoicing system, real-time notifications, and Google Maps services, all to enhance and elevate customer satisfaction.

Clients utilizing the UTask platform gain access to a comprehensive range of certified service professionals available for tasks spanning cleaning, painting, plumbing, snow removal, and more. This diverse array of services ensures that clients can swiftly find suitable professionals to fulfill their specific requirements, enhancing the overall booking experience.

Upon accessing the platform, users are greeted with a user-friendly interface facilitating seamless navigation and task booking. UTask simplifies the registration process for both clients and service professionals, fostering interaction and collaboration within the platform.

Real-time notifications, powered by Microsoft’s SignalR library, serve as a fundamental aspect of UTask’s functionality, providing users with instant updates on crucial events such as new appointments, chat communications, and task status changes.

UTask also boasts a robust invoicing system, empowering clients to effortlessly manage their invoices and payments. By streamlining the invoicing process, UTask eliminates administrative burdens, allowing clients to focus on their core activities while ensuring smooth transactions between clients and service professionals.

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