The Prompt Clinic Improvement Survey
Posted on Monday, December 4th, 2023
The Royal Ottawa Mental Health Centre’s Prompt Clinic (The Prompt Clinic) tasked University of Ottawa nursing students to develop a client survey. This survey’s purpose was to receive feedback on the clinic’s ability to provide a safe space for people seeking mental health treatment to improve outcomes and patient satisfaction. This is the first time the Prompt Clinic has received any feedback on the care provided. Participants expressed their thoughts on how they were treated at the clinic and any barriers they encountered. Working together with nurses and coordinators of the Prompt Clinic, the students developed a 5-minute survey. The students met every Tuesday from September 12th, 2023 to December 5th, 2023 to develop this survey.