LIP: Newcomers Resource Portal

Project Description:

The Human Centred Design Institute (HCDI) was approached by Local Immigration Partnership (LIP) to create an opportunity for a student team to gain real world design and development experience. Under the guidance of Research Chair, Professor Jed Looker, our team came together to create a resource repository/information portal for LIP and new Canadians.

As a team we regularly met with primary stakeholders, including manager of LIP Jodi Bucholtz, and her team of staff and student assistants. Through weekly virtual gatherings, we came together offering each of our own unique talents to achieve the end goal we now have. HCDI’s student team contributed to the project via web development, user experience and user design.

The project was completed in several phases across a span of roughly four months beginning in late 2021. The initial phase involved getting familiar with WordPress, gathering ideas and drafting design requirements. The next phase saw development increase as implementation began, alongside a continuing and ever-evolving design process. Then, with a sizeable pool of design requirements on the table development ramped up. From here, consistent work was carried on to fine-tune designs and build out the frame of the article repository. In the ending phases, a huge push to configure and build out each of the 70+ articles written by Jodi and her staff. This content injection phase also involved rounds of user testing to gain valuable feedback on further fine-tuning.

At project end, we finished with a rich, depot of articles, tools, and tips to consult for many of the basics needs and questions a new Canadian might have.

LIPLanarkrenfrew(.ca) is built on the popular content management system, WordPress. Design figures and mock-ups were created using Figma.

You can view our presentation here

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