Student Satisfaction and Engagement Survey

Note: This list does not include questions that may be asked as a result of skip logic.

Please rate your level of agreement with the following statements related to your own health and wellbeing: (Strongly disagree to Strongly agree)

  • People at Algonquin College demonstrate concern for my success.
  • I generally feel supported by my program.
  • I know how to access mental health supports/services at Algonquin College.
  • I feel a sense of belonging or connection to others in my program.
  • I am able to cope with school-related stress or anxiety.

Please rate your level of agreement with the following statements. Algonquin College …

  • provides support to help students succeed with remote learning.
  • provides opportunities to talk to professors outside of class time (academic).
  • provides high-quality learning experience(s) in my program.
  • provides access to supports for my overall well-being (recreation, healthcare, counselling, etc).
  • is a place where I feel like I belong/can be myself.
  • challenges me to do my best work in my courses.
  • values and promotes equity, diversity and inclusion.

Algonquin College has a number of services and resources that support your learning and overall experience (both in-person and online). For each of the service/resource areas below, please indicate if you have used the service(s) and how satisfied you were with the service.

  • Centre for Accessible Learning (CAL)
  • Counselling Services
  • Financial Aid
  • Library Services
  • Student Learning Centre (Peer Tutoring, Coaching Services)
  • Health Services
  • Information Technology Services
  • Registrar’s Office
  • Campus Services – The Campus Store
  • Campus Services – Parking
  • Employment Support Centre
  • Academic Advising
  • Student Success Specialist
  • Pathway Advisor
  • International Education Centre
  • None of the above
  • Other (please indicate)

Overall how satisfied have you been with the quality of services at Algonquin College? (Very dissatisfied to Very satisfied)

Overall how useful was the program information you received from Algonquin College before your first class? (Not at all Useful to Very Useful)

Please indicate your level of agreement with the following statement. The skills I am learning in my program …

  • has improved my ability to communicate clearly with others.
  • has improved my writing skills.
  • has taught me how to use and analyze numerical data.
  • has improved my computer skills.
  • has improved my ability to take initiative.
  • has improved my ability to act on feedback I receive.
  • has improved my ability to collaborate with others.
  • has improved my ability to critically analyze and evaluate issues, data, etc.
  • has improved my ability to solve difficult or complex problems (in my field of study).

How satisfied are you with the extent to which your program is providing you with the knowledge and skills you need to succeed in your future career (Very dissatisfied to Very satisfied)

Reflecting on your overall program experience, please indicate the extent to which you agree with the following statements:

  • Professors review course outlines at the beginning of the term.
  • Technology/online requirements for course(s) are clearly articulated.
  • Course content (ie. readings, presentations) support my understanding of the subject matter.
  • Course grading schemes are clear (ie. grade allocations/weights for exams, tests, quizzes, assignments, etc).
  • I receive feedback on assignments, tests, etc in a timely manner.
  • The feedback I receive on my assignments, tests, etc supports my learning.
  • My instructors use a range of teaching methods.

Reflecting on your overall program experience, please indicate your level of agreement with each of the following statements:

  • Workload is evenly distributed across terms (i.e., one term does not require significantly more work / time / effort than another).
  • What I have learned in previous term has prepared me well for the current term.
  • Lab/Shop equipment and facilities are in good working condition.
  • My program provides opportunities for experiential /hands-on learning (ie. simulation, case studies, applied research, etc).
  • The experiential learning opportunities provided by my program (e.g. simulations, case studies, applied research, etc.) help me apply the knowledge and skills required for my field of study.
  • My program provides opportunities to learn within a workplace or practice setting (ie. co-op, field/clinical placement, internship, etc).
  • The workplace / practice setting learning opportunities provided by my program (e.g. co-op, field/clinical placement, internship, etc.) help me apply the knowledge and skills required for my field of study.
  • My program helps me learn the theory and concepts required in my field of study.
  • My program helps me learn the practical or hands-on skills required in my field of study.

Your main goal in enrolling in this program is:

  • To prepare for employment/career.
  • To prepare for further College or University studies.
  • To pursue an interest or for personal development.
  • Other (please specify).

The layout of my courses in Brightspace is consistent with my other courses (Strongly disagree to Strongly agree)

How difficult have you found it to navigate and use Brightspace? (Very Difficult to Not at all difficult)

How would you rate your overall satisfaction with Brightspace? (Very dissatisfied to Very satisfied)

Overall, how satisfied are you with the quality of the learning experiences in this program? (Very dissatisfied to Very satisfied)

…“the degree of attention, curiosity, interest, optimism, and passion that students show when they are learning and being taught,” …

Considering the above definition of Student Engagement, please rate the extent to which you agree/disagree with the following statements in relation to your own engagement in your remote/online courses

a. I actively listen (pay attention)
b. I take notes
c. I ask questions during class
d. I read the material related to my course
e. I participate in discussions
f. I attend all of my class
g. I reach out to my instructors to ask questions after class
h. I talk with people outside of school about what I’m learning
i. What I am learning will be important in my future career/education
j. I like the program I am taking
k. I look forward to my remote classes
l. I enjoy learning new things
m. I try to understand how the things I learn in my courses relate to each-other

Overall how would you rate your own engagement in a remote/online learning environment? (Poor to Excellent)

Overall how would you rate your instructor/professor/facilitator engagement in a remote/online learning environment. (Poor to Excellent)

I feel I have the skills/abilities to be successful in a course that is delivered remotely/online. (Strongly disagree to Strongly agree)

Reflecting on your remote learning experiences, please indicate your level of agreement with the following statements.
(Strongly Agree –> Strongly Disagree)

  • I have access to the hardware/equipment required for my course(s).
  • I have access to assistive software / devices, if required (e.g., text-to-speech, screen reader, etc.).
  • I have consistent access to reliable internet connection.
  • I have access to the software required for my course(s).
  • I have access to reliable technology for assignment/test submissions.
  • I have access to technical support.
  • I have timely access to faculty member(s).
  • I am able to interact with faculty in multiple ways (ie. email, videoconference, discussion boards, online office hours).
  • I am able to collaborate with peers/do group assignments.
  • I am able to complete lab work effectively.
  • Technology requirements for online learning were clearly communicated.

Thinking of your typical remote learning week, how frequently do you experience the following activities in your course(s): (Daily, Weekly, Monthly, Occasionally, Never)

In-Class (Live Zoom session):

  • Professor lecture
  • Interactive lessons (student participation via poll questions, Padlet boards, collaborative documents, etc.)
  • Breakout rooms (Group discussion/group work)
  • Online quizzes/tests during class
  • Student presentations
  • Learning games/practice activities (ie. Kahoot!, simulation activities, etc)

Outside of Class:

  • Discussion board
  • Interactive activities (ie. drag and drop, videos with embedded quiz questions, click on words, etc)
  • Online quizzes/tests
  • Videos
  • Individual/independent assignments
  • Group work/project

Please describe any other activities not mentioned above.

Thinking about your remote learning experience, please indicate how important the following elements are for supporting your learning.
(Not at all important to Very important)

  • course structure/organization
  • regular communication/messaging from your professor (ie. email, Brightspace announcements, etc)
  • live zoom classes (professor led)
  • social interaction with classmates
  • engaging and interactive course content
  • group work/group learning activities

Please describe any other important activities (in-class or out of class) not mentioned above.

Please describe a positive remote learning experience in your courses that stands out for you. What made it positive?

Please describe aspects of remote learning in your courses that you have found the most challenging.

How would you rate the overall quality of the remote learning experience in your program? (Poor to Excellent)

Have you attended classes on campus since September 2020? (Yes/No)

  • How would you rate the level of concern you had regarding your health by being on campus?
  • How satisfied are you with the Covid-19 safety measures being taken on campus by Algonquin College to protect your health?
  • How satisfied are you with the cleanliness of buildings and rooms (e.g classrooms, hallways, study spaces, washrooms)?

Homelessness describes the situation of an individual or family without stable, permanent, appropriate housing, or the immediate prospect, means and ability of acquiring it. Canada recognizes three types of homelessness (Definitions received from the Canadian Observation on Homelessness. https://www.homelesshub.ca/sites/default/files/COHhomelessdefinition.pdf):
1) Unsheltered, or absolutely homeless and living on the streets or in places not intended for human habitation;
2) Emergency Sheltered, including those staying in overnight shelters for people who are homeless, as well as shelters for those impacted by family violence;
3) Provisionally Accommodated, referring to those whose accommodation is temporary or lacks security of tenure

Based on the definitions above, do any of the following describe your current living situation?
• Unsheltered
• Emergency Sheltered
• Provisionally Accommodated
• None of the above
• Prefer not to say

If NONE OF THE ABOVE/ PREFER NOT TO SAY: Have you experienced any of the previously mentioned homelessness circumstances in the past?
• Yes, over a year ago
• Yes, in the last 6-12 months
• Yes, within the last 2-3 months
• None of the above
• Prefer not to say

Do you consider yourself as At Risk of Homelessness? (refers to people who are not homeless, but whose current economic and/or housing situation is precarious or does not meet public health and safety standards)
• Yes
• No
• Prefer not to say

Overall, how satisfied are you with the information/communications you receive from Algonquin College?

Please rate your level of agreement with the following statements. The information/communication I receive from the College …

  • is clear/easy to understand
  • is helpful/gives me the details I need
  • is timely
  • is easy to find

What can Algonquin College do to improve or better assist your learning experience as a digital learner?

How satisfied are you with your overall experience at Algonquin College?

Based on your overall experience, how likely are you to recommend Algonquin College to a friend or family member considering post-secondary education? (Scale 1 (Not at all likely) to 10 (Extremely likely)