AC Way Refreshed – Continuous Improvement

AC Way Refreshed – Continuous Improvement

Coming in Late Summer 2023, the AC Way team will be releasing just-in-time training, workshops and resources related to Continuous Improvement, Lean, Six Sigma and change management. With the AC Way Refreshed approach approved and endorsed by ACLT in December 2022, the team will introduce monthly content in a new and inspiring manner that highlights activities and resources around five key areas of continuous improvement to drive value to our learners and staff. Stay tuned to myAC announcements for details and check out the website to learn more.

AC Way

What is the AC Way?
The AC Way is a method of working at Algonquin College that encourages all employees, partners, and stakeholders to maintain a continuous improvement mindset. The primary focus is on improving the student, learner, and client experience, aiming to make processes more efficient, and generating value through engagement and innovation. AC Way is a people-first way of thinking and not solely an office or group of people. It’s a framework that uses various continuous improvement tools and best practices, rather than solely Lean methodology, to improve day-to-day work.

About the team
The AC Way team is led by:

  • Caleb Hui, Manager of AC Way, Change Management & HR Reporting
  • Lauren Jatana, Continuous Improvement & Change Management Specialist
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The team is also integrated with HR Reporting, which is composed of:

  • Josephine Mbene, HR Process Analyst
  • Chantal Dubé, Human Resources Workforce Analyst & Workday Liaison
  • Nancy Caithness, Human Resources Workforce Analyst

Service Offerings
The AC Way team facilitates continuous improvement projects, provides data visualization and reporting, offers tools and resources, and assists with change management initiatives. They provide resources like templates for continuous improvement projects, training for continuous improvement, and a framework for how they approach their projects, which is based on an evolution of the DMAIC framework from Lean Six Sigma​.
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