Queensway Carleton Hospital

Position Title: Geriatric Day Hospital Volunteer
Volunteer Time Frame: until Dec 31, 2022

Contact Person: Glenn Hay volunteer@qch.on.ca 613-721-4709

Mission: As a patient and family centered hospital:

  • We provide a broad range of acute care services to the people of Ottawa and the surrounding region.
  • We respond to the needs of our patients and families through our commitment to exemplary performance, accountability and compassion.
  • We partner with other health care and community service organizations to ensure coordinated and integrated care.
  • We actively promote a learning environment in which our staff, physicians, students and volunteers are progressive and responsive.
  • We are an active teaching partner with colleges, universities and other healthcare programs.

Volunteer Position Description: Volunteers meet and greet, assist in group programming, friendly visit with patients and encourage their participation.

Location: Suite 100 – 2039 Robertson Rd, Bell Mews Plaza in Bell’s Corners

Hours of Service: Monday to Friday 9:15a.m – 12:30pm & 12:30pm – 3:30pm

Volunteer Commitment: Minimum one shift per week. The hospital relies on the commitment of all our volunteers.

• All information (both written and verbal) concerning patients and hospital business is strictly confidential and must be treated as privileged information.
• Keep informed and adhere to policies & procedures
• Read and abide with all sections of the Volunteer Handbook
• Ensure the safety of self and others at all times by observing safety precautions, adhering to fire regulations and practices and practicing infection control measures as outlined by the hospital
• Display a warm, friendly, polite and outgoing personality
• Demonstrate excellent communication and interpersonal skills, displaying tact, diplomacy and professionalism
• Must have a customer service orientated approach to serving the public
• Display a neat and professional appearance always wearing the proper uniform and ID badge
• Must have the ability to physically remain mobile throughout the shift
• Ability to work well as a team member, take and follow through on directions with minimal supervision required
• Maintain knowledge of current hospital activities and layout

Volunteer Position Requirements:

  • Police record check
  • TB test
  • Interacting with the public / in a group setting
  • Training Required
  • Attend a Volunteer Information Session

How Should Volunteers Apply: Please visit the Queensway Carleton Hospital website for more information www.qch.on.ca/volunteers

To attend a Volunteer Information Session please express your interest by email volunteer@gch.on.ca or by phone 613-721-4709




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