The Good Companions – Telephone Program/Activity Facilitators

Position Title: Telephone Program/Activity Facilitators
Volunteer Time Frame: ongoing

Address: 670 Albert St.
Contact Person and Contact Info: Nikkie Snagg – (613) 236-0428 http://thegoodcompanions.ca/

Mission: The mission of The Good Companions is to offer programs and services, in partnership with volunteers, to promote, enhance and support the well-being, independence and zest for living of both lder adults and adults with physical disabilities.

Volunteer Position Description: Seniors’ Centre Without Walls Volunteer facilitates discussion and mediates programs/activities set out in the SCWW’s calendar.

Duties

• Greets and welcomes clients;
• Leads groups, keeps discussions on track;
• Researches topics for discussion;
• Encourages participation by all group members;
• Resolves minor group conflicts;
• Reports and requests assistance for serious conflicts;
• Tracks and records group statistics;
• Tracks and records volunteer hours; and
• Attends meetings/training as scheduled.

Requirements

• Warm, friendly, courteous manner;
• Positive people oriented personality;
• Punctual and reliable;
• Maintains confidentiality;
• Understands the needs, interests and concerns of older adults and adults with physical disabilities;
• Able to hear and talk clearly on the phone;
• Able to set aside own issues and problems while calling;
• Non-judgmental and accepting of diverse values and beliefs;
• Emotional resilience, stability and maturity;
• Able to work without supervision;
• Able and willing to ask for support when needed; and
• Can abide by the limits and boundaries of the program.

Commitment

• Dependent upon session
• Option of half an hour to hour sessions (weekly, bi-weekly, monthly)

Volunteer Position Requirements:

  • Police Record Check

How to Apply: Contact Nikkie Snagg – (613) 236-0428 volunteer@thegoodcompanions.ca




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