ITS Home Page
Communications Suite
 
  
   ITS Search  
Telephone Service
Location: Woodroffe
room C316
7 days a week
7:30am-10:00pm
(613) 727-4723 Ext. 5555


Location: Pembroke
room 332
mon-fri
8am - 5pm
(613) 735-4700 Ext. 2855

5555@algonquincollege.com
bottomLeftMenu
Support Page

Email for the New Student

Visit the Webmail support site for email and calendar.

Email for the Student

Students will use Webmail and Blackboard for their Algonquin email. Outlook and other email systems are not supported for student use. Webmail also has a calendar organizer utility

    

Also visit the Webmail support site.

Note: Algonquin and ITS does not support or recommend using mail2web which is a third party mail service.


Email & Calendar for New Staff

Pembroke, Perth & Woodroffe: Woodroffe staff have been upgraded to MS Exchange and will use OWA or Outlook. Note that OWA requires VPN or Secure Portal when off campus.

 

orange top

Email & Calendar for Staff

Note: Pop3, Imap and mail address forwarding are no longer supported.

All accounts get email & calendar and staff can access it two ways while on campus:

Webmail - Support Page

All you have to do is go to the webmail web site and log in. This works on campus or off. Use your network username and password. Webmail is used by our retirees and students.

OWA - For Pembroke, Perth and Woodroffe - Support Page

Exchange - Woodroffe staff are be using OWA which is a web mail & calendar client - basically Outlook on the web. Which is great for Outlook fans. From off-campus though you will have to run our VPN client or Secure Portal before the OWA will work. Visit the OWA support site

Outlook -  Click here for Outlook For Pembroke/Perth/Woodroffe Staff

This requires Outlook to be installed on your computer and have it configured to our College servers by one of our technicians. All mail and calendar information will be kept on the server and not downloaded to the PC to ensure you always have access to all information.

Exchange - If you are on Exchange you will not be able to use Outlook off campus, only OWA with VPN or Secure Portal.

Quotas:

Please be advised that, now and going forward, ITS will not be increasing the quota of any client’s email. It is the responsibility of the user to manage their own mail storage and to stay within the limits of their quota.

There is an initiative underway to develop College standards for email management including archiving.

Remember …in the Exchange infrastructure your mail store quota consists of:

    • Email
    • Tasks
    • Calendar entries
    • Memos
    • Attachments - You can't usually send or receive files more than about 10meg
    • Voicemail

    Managing Your Quota

    Managing your email quota has a few aspects:

    • To check how much of your email quota is in use go here.
    • Delete everything you don't need and then make sure the trash has been emptied. You should regularly go through your email, contacts, calendars, tasks, etc. and delete anything no longer needed.
    • Archive things that you want to keep, but don't need regular and immediate access to. Then you can store it on your hard drive or burn it to a CD.
      • In OWA select the folder at the top that has your name. Then go to the File menu and Save As
      • In Outlook you can archive your email the same way. Go to the File Menu and select Import/Export. The select exporting your mail to PSTt format.
    • Managing your data is your responsibility, just as with your data backups.
    • See this document for Email Terms of Use
orange bottom

Email & Calendar for All

We no longer support either POP3 or IMAP capabilities with our webserver for students or staff. As a student your access to your email is exclusively webmail.

comm gif The Algonquin College Communication Suite is an integrated package of email, calendar, tasks, contacts and other resources which are used by staff and students. There is a web component and a local version. What you can do and how, varies slightly by group.

Group Environment Tools (Support Links) Notes
Students - All Campuses JES Webmail Permanent
Retirees JES Webmail Permanent
Pembroke, Perth, Woodroffe - Staff & Faculty Exchange OWA & Outlook 2007 Permanent

What is JES? Visit the glossary .


College Email From Home

 

 

orange bottom