Support FAQ                       

Have you got a question about this topic? Please write in. It may be useful on the FAQ.

Q. I am at work and can not get to the Blackboard page or else can not log on

A. Change your browser security and privacy settings to default. Turn off any firewalls. Speak to your company network administrator. Then if all else fails try it when you get home. If it works there then you know it is your work network or PC that is causing the problem.

Q. I can get to the page but can not log in to Blackboard.

A. Your username and password are the same as your NT account loggon and your webmail account. Try logging into Webmail. You can call ITS for a password reset if needed. See the left margin for ITS contact information.